My wife sent me the listing for this TV when she received it as a special sale item and even though my current old TV was still working fine, I decided that it was a good enough deal that I would upgrade to 4K finally. I liked that it had a lot of potentially beneficial connectivity between other devices, like cameras and other smart home stuff. I already had a TV wall mount from my old TV. The only problem was the mounting holes on the back of this TV were different and I didn't have the leftovers from the mounting hardware, so I had to wait until the next morning to run to the hardware store and get what I needed. After that, it was up on the wall within minutes. Another problem: the mounting of the bracket on the back on the TV is much lower than my old one, so the TV sits about 8-10" higher than before. I will need to take down the TV and move the entire wall bracket down so it sits at the right height. Setup is pretty easy, getting through the general stuff, the WiFi connection, updates, and scanning through the TV channels...yes, I still use antenna for a couple local channels I can't get through streaming. That all went fine. I connected my existing in-wall HDMI cable to the ARC port and set my receiver to the Roku input. I had great picture and audio. I decided that I should also try using the TV with its built-in Fire TV capabilities. That's where things went off the rails. The ARC was working fine for all of a few minutes, and then after changing a couple unrelated settings and rebooting the TV, I had no more sound over ARC. I messed with settings on the TV and my receiver for 10-15 minutes before turning to the internet for help. I found an answer that said to unplug the TV for a few minutes and then it should work again. Great. Did that and I did indeed have sound over the ARC channel, but it would cut out every 5-7 seconds. I tried messing with all sorts of settings but eventually gave up and just connected an optical cable between the TV and receiver to get sound working properly. I might have to try a newer HDMI cable to see if that makes any difference. With that working, I was able to use the native Fire TV apps. I've been using the native Fire TV system now for a couple months and I have to say, it needs work. When the apps work, they work. But every once in a while, and it's happening almost daily now, I'll load an app and it won't respond. I'll have to reboot the TV and then the apps will start working most of the time. Sometimes even a reboot won't work and I just have to wait for the app to eventually load. I don't think its an internet or WiFi issue, since nothing else seems to have any problems. I just think the Fire TV environment is slow. I don't know if it's because of the hardware or the software, but the instant I started using it, I could tell how much slower it was to respond to anything compared to the Roku box I have. Needless to say, as a display, this thing works great. The picture is clear and bright, the details are amazing. I haven't played much with the picture settings, as out-of-box, it was already good. I like that it integrates the OTA TV channels right into the menu so I don't have to change the input. I also like the on-screen notifications from Alexa for specific things that I have set up. I haven't played much with the integration of the Ring doorbell and the picture-in-picture display for it. I also plugged a web camera into the USB port on the TV and it recognized it, but I haven't tried to use Zoom yet with it. I gave it 5 stars, despite the issues with ARC, as that may not necessarily be the fault of the manufacturer, but more an issue with my cable, or the setup between the TV and my receiver...maybe they just don't work well together. I've read that Yamaha's receivers all tend to be finicky with ARC, so it may just be that. I'm also not dropping any stars, despite the speed issues, as it could potentially be related to my network, or might work fine after an update. Either way, I could use it as just a display with my Roku and it would be a 5-star display at that point. But then I'd lose any capabilities with the integrated Alexa and smart features.

So I've been waiting a while to write this review to get a decent feel. Honest opinion, AWESOME television. Amazing value, picture quality was great. Color/contrast didn't need adjusting right out of the box (personal opinion obviously). Alexa listened and responded promptly. I could just step through my front door and ask her to turn the TV on and within seconds I was at the main screen. Speaking of the interface, I found it quite intuitive. Not to disparage anyone but if you have a general understanding of how computers and/or other smart devices like smart phones you shouldn't have a problem. Easy to setup and connect. Easy to connect to all your subscriptions and apps. The only issues I've run into are on a rare occasion there is a very slight lag when scrolling through apps. But if you just go into settings and do a TV restart it clears right up. All in all, at the price with the quality. A must buy. Addendum: I will concede I do not connect external hard rives but my XBOX connects flawlessly. Great TV!

Absolutely excellent. A little on the expensive side, but well worth it. Great picture, good sound. Incredible channel selection through Prime Video. I wish I had purchased 2. Highly recommend.

The first one arrived with a shattered screen (see the photo on this review) and the new one arrived w/o issue. I'll speak about the return issues later in this post, but as they do not affect the quality of this TV I will leave that for later. The TV is heavier than I would have expected, and the first one that had the shattered screen felt very cheaply made. From the feel of the new one, the screen glass is part of the structural integrity of the entire TV, which seems like it would put too much stress on the glass to me, through the glass does appear to be laminated safety glass which does give it more strength, but it is still glass (I'm basing that on the pattern of the cracks from the first TV as some of them did not "show" on the surface and appeared to actually be "under" the top layer of glass). The picture quality is really good and I have not noticed any weakness in the blacks as I read in other web sites reviews (at least not after I adjusted the colors, contrast and brightness). I have also used it for gaming and have not noticed any issues with the "only" 60Hz refresh rate (I mean TV's I grew up with were less than half that and I'm not sure the naked human eye can tell the difference between 60 and 120Hz). The sound is really weak in the bass range, but the optical output works mostly (it does not work with Netflix for some reason) with my ILive sound bar (which the remote is able to control) to add bass back in it sounds ok. I didn't try other sound profiles, so maybe there are better ones. Alexa integration work well (this my first Alexa product so I have nothing else to compare it too) except that it doesn't seem to know my TV has a sleep timer (it tells me it is not supported even though it's right there in the menu). Not sure if that is a software or hardware issue. I agree with most of the 3rd party reviews I read, for the price you will be hard pressed to find a better price point, but it is more like an "entry level" piece of hardware for someone like me that this is my 1st 4K TV, and some video aficionados may find the feature set lacking, but so far everything I have used more than meets the needs of most people that just want a good TV for a good price. -------------------------------Returns issues below not reflected in review above------------------ Now for the issues returning the broken one. Amazon only gave me 2 options, pay for it myself or have UPS pick it up. Well I was not willing to pay the return shipping as that would probably be as much or more than I paid for the TV. UPS pickup is problematic because I have a job and can't be around all day waiting for them to show up. I tried to call UPS and schedule or at least get an idea of when they would be there, but because I didn't have the tracking number they would could not help me. I ended up having to take a day off work so I could sit home on day 3 to make sure the TV was sent back. Then Amazon didn't think I returned the item, so I ended up getting charged again for the TV. I went back and forth with Amazon on this multiple times and in the end, I "guess" they refunded my money, but what they did was refund the $205 is gift cards I used, credited my credit card for the price I paid for the TV and then charged me full price for the TV (which was only $10 more than the sale price when I bought it but still), so I ended up paying full price for a TV that was on sale and I was not able to use $205 in gift cards to help pay for it. I would not have paid full price for this TV and yet that is what I ended up having to do. I won't purchase any more "big ticket" items from Amazon, and will be limiting my purchases here in the future. It seems Amazon has decided to no longer care about the customer anymore. Time to find a better vendor to give my business to.