It took me a long time to choose a mesh system that I would like to use in my household. There is one active gaming devices, 3 streaming devices, with 3+ outdoor cameras that are constantly running on my wifi network. I do not want to pay for an overkill but for one that will work well with my home, as well as my future expansion. I will say with what I am experiencing so far, i am very happy with it. Customer service: 5/5 Amazon always give me awesome customer service, well worth the price of the prime membership. And EERO is an amazon company, I will expect nothing less than the same quality of CS. Outlook: 5/5 I like the look of the device. The size is pretty compact for it is. It is well-weighted and will sit sturdy on most of the flat surface. I have two of them sit on my desk in my office, one sit on my night stand, and one in my wife's office. It's look is sleek and fit well with most of the surrounding. Wifi: First of all, I am not looking for an overkill of device. I need a mesh wifi, that will is easy on budget, while getting the work done. I am looking to upgrade my outdoor camera system and getting a new set of home security. It will add some demand on my existing non-mesh wifi network. So far, I have upgrade my outdoor camera system using this eero, also add a couple smart home devices. Wifi signal is steady (don't drop), I notice significant improve in youtube loading time, and gaming time. I will say it will works well for most of the regular household. I mean, how often do you need gigabit to watch youtube? Setup: Setup was so easy. I downloaded the web, follow the app, and I am done in 10 mins. I was worry that I will have to do some massive configuration but hey, this is setup for many non-tech savvy person. So, if you are not tech-savvy, do not fear this! If you can read and follow instruction, you will be fine. You deserve a mesh wifi network! Expandable: This is one of the main reasons that I am choosing EERO over others for the ease of adding them into Alexa. I am going to smart home my house. That will include Blink XT2 (another Amazon company) and the Ring security system (another amazon company). I am planning to have all of them link to Alexa and make it easy for people in my household. Not to mention other smartplugs that I am going to use (waiting on Amazon to put them on sales). I've already installed my Blink XT2 and linked to my Amazon home and Alexa (will write review later) and I am waiting on my home security system to arrive.

TLDR: I had Luma Wifi for 3 years, Google Wifi for 5 days, and finally Eero and I'm very happy with Eero so far. Back in 2017 I was looking for whole home wifi. There was Eero, Luma Wifi, and Google Wifi. At least those were the brands I was looking at. Over the 3 years I really didn't have any problem with it. I mean it just sat back and did what it was supposed to. The last couple of months I noticed some issues with streaming and general slowness that I chalked up to everyone being at home using it all the time. I did a little research and Luma was sold back in 2018 and I never received an email or anything and the app had never had an update since then either. I guess that's why it was so stable. Luckily they left us on a stable build. I started looking for a new Wifi device again. I'm a Nest Home so I looked at Eero and Google Wifi. I liked that Google Wifi will incorporate into the Google Home app with all my other Google items. I gave Eero a brief look but liked the form factor of Google Wifi a little better. So I purchased it on Wednesday and it showed up on Friday. I hooked them up and the hookup was a little clunky. Even the instructions were a bit confusing as it has you hook up the router then unplug your modem then boot the modem back up and plug in the Google Router. Then follow along on the app. It wasn't great. I finally get it set up and that's where the trouble started. Every 30 minutes to an hour the Google Wifi would just drop from existance. My Hue Hub was connected directly to my Modem so I could still access that from off network if I disabled wifi on my phone. But then the Wifi would mysteriously come back as quick as it disappeared. This happend on off for the next five days while working with Google Wifi support jumping through their hoops which consists of: 1. Unplug Modem, Google Router, Google Point 2. Wait 5 Minutes 3. Plug everything back in 4. See if it drops. Which it does. 5. Set DNS to 8.8.8.8 see if it drops it does 6. Set DNS to 8.8.8.8 and 8.8.4.4 see if it drops it does 7. Set DNS to ISP DNS see if it drops it does. 8. Move the Google Point into the same room see if it drops it does 9. Turn off the point see if it drops it does 10. Reset all Google Devices to Factory Default and resetup see if it drops and it does. 11. Switch out the network cable. 12. Then they started blaming the ISP. 13. ISP comes out and changes all the cabling from the pole to the modem. Still drops. 14. Complete steps 1-10 again about 10 times. I asked Google support to overnite me a new set so I could make sure it's not faulty and they said they could not do that. Even though I just bought it 5 days ago. I showed them evidence that my internet connection is working even thought there wifi is not by showing them a Laptop wired directly to my modem can access the internet while their Wifi connected to the internet was showing connection but Wifi was no where to be found. At this point I was on day 4 growing more frustrated and decided to order EERO. It said it would be here in 2 days. It was here in 1 kudos Fedex and Amazon during these times I was expecting a longer wait. I unboxed Eero and started the process. The instructions in the box are simple. Download the EERO app. Create an account. Unplug your Modem. Follow the instructions in App. It starts out saying you will have internet access in less than 10 minutes. They were spot on. The next step was to Plug one eero into the modem. Boot up the modem and boot up the eero. In the app it starts searching for the Eero and it finds it. You setup your SSID and password. I chose the same SSID and Password as the previous Wifi. It was up and running in less than 10 minutes. Your tasks aren't done at that point as it still does a software update and reboots one time but the wifi was up and running in under 10 minutes. I setup my kid for her profile and set her weekday bedtimes and weekend bedtimes. Very simple and easy to use. The speeds are on par with Google Wifi and way better than what I was getting with Luma. And as a bonus no Wifi drop outs. I've only had it plugged in for 14 hours but no drop outs. Google support did reach out back to me with one last question. THey asked me how close my Google Router and Point were and I wrote back they are about an inch apart in the box. Sitting in a FedeX bin on their way back to you. You can keep those POS devices. I feel bad for the Wifi Support forum because there are about 10-15 posts on the same issue happening since March and in each post there are 5-10 new people complaining about the same thing. Apparently they either had a batch of bad hardware or a software update that affected a batch of hardware. I'm glad I finally made it to Eero. I'll update this after a bit of use since I've only had it for less than a day, so far I'm pleased.