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Rating
Topy says
The following content is generated by AI based on your concerns
Customers are satisfied with the notebook computer's functionality, quality, and value for money. They find it works well, has no visible defects, and looks brand new. Many consider it a good value for the price. However, some customers have issues with the keyboard. There are mixed opinions on scratch resistance, battery life, and charging capabilities.
Product Description
· Stunning 13.3-inch Retina display · Touch ID and the latest Apple-designed keyboard · Dual-core 8th-generation Intel Core i5 processor with Intel UHD Graphics 617 · Fast SSD storage and 8GB memory · Stereo speakers with wider stereo sound
Amazon
Julie KReviewed in the United States on November 30, 2024
So, I bought this on a total whim, when my trusted macbook of 13 years suddenly went haywire and I needed one for work. I spent about 2 minutes looking for options; and settled on this one since the price was low and I liked the color. I half expected it to show up disheveled with ample signs of wear and tear. However, to my delight, the thing looked brand new. Felt brand new. I still can't tell the difference. A few weeks in, and I love this thing so much. It's light and cute, and works wonderfully. I am so happy with my purchase and even happier I didn't spend thousands on a new one, when this one is just as good!
STEPHANIE GARCIAReviewed in the United States on January 30, 2025
Great laptop. Haven’t had any issues with it. Came in great condition no visible scratches or wear and tear. Highly recommend this seller and will definitely purchase again from in the future!
warchildnycReviewed in the United States on August 21, 2024
I have bought refurbished/renewed electronics, for myself and others, from Amazon and other places for years and never had a problem until this transaction. This product was described by the seller as "Renewed - Excellent" but was in Poor condition. The laptop had three very visible scratches on the outside cover, with additional scratches on the Apple logo. Worse yet, the backlit keyboard had MAJOR defects as 4 keys (A, S, E and D) had the letters completely worn off (and were illuminated as unreadable white blobs). Worse yet, a sticker had been haphazardly placed over the top of the D key. Not only was the sticker not even centered on the key, but a sticker on a key of a backlit keyboard disables the backlight functionality for that key. Horrible. I have owned a lot of computers over the years and have never experienced keys wearing off on a keyboard. This thing was either abused or defective from the start. I have two laptops that I use to run my business. Both bought refurbished or used (without being refurbished) and both have been great for multiple years and still have no physical defects despite a lot of travel and heavy use. Overall, VERY disappointing and deserves a 1-star review, only because I cannot give it a zero. I received a return authorization and will be sending it back for a refund. This disappointing experience also resulted in my daughter not having a computer for her first day of high school orientation. I’m buying another one from a different seller today, so at least she will have it for the first day of class next week. There should be some sort of quality control process for allowing sellers to market renewed products under the Amazon name. Maybe there is and this one just slipped through the cracks. Update as of 9/10/24, I have still not received my refund or any communication from Amazon or the seller.
MacBook airReviewed in the United States on January 15, 2025
Overall this is a good computer no problems with it at all it has good quality, volume, and speed when it comes to loading into websites and such. Definitely worth it.
Grace TefftReviewed in the United States on October 4, 2024
Works great! Looks nice, is a bit beat up (scuffs and scratches on the top and a scratch on the screen) Battery life is surprisingly good. only major complaints is that the up arrow key does not work at all. not sure if its stuck or just broken. but it just doesn't work. Thankfully, I rarely use it but it is a hassle for things like writing papers for school.
AshlynReviewed in the United States on July 18, 2024
My grandma bought me this laptop as a gift and i anticipated getting it ever since i hit submit order. i ordered it about a week and half and it arrived today and i was so so happy. i ordered the space gray with 16 GB and i was worried about how it was going to come in the mail with the other reviews but i was not let down. i bought the one in the excellent condition and it runs every well, the speed is excellent, the durability is amazing its very firm and heavy. the size is as expected 13 inch’s and i was so happy when i opened it up and seen he screen. the speakers and sound are loud and great for playing music. It it a very great product and came in great condition with an apple charger for it. I definitely recommend buying this product and it was definitely worth the wait. :) thank you amazon !!
LukeReviewed in the United States on October 16, 2024
The MacBook Air was shipped promptly and arrived in excellent visual condition. The speed and performance of the computer have been good, and the trackpad functions perfectly. While the battery life isn’t perfect, it’s what I would expect for a refurbished unit of this age. We encountered some issues with the keyboard, but the company has been very responsive and willing to address our concerns. I spoke with David, who was friendly and easy to work with.
ReinaReviewed in the United States on October 20, 2024
I bought this laptop with 8GB of RAM hoping that it would not lag and could handle day-to-day tasks. However, with minimal use, the computer tends to lag and gets extremely hot, causing the fans to turn on. This then causes the battery to drain quickly. I can't share screen on a video call without the computer lagging and all the fans turning on; having too many tabs open also on a search engine causes the same effect.
LeeReviewed in Canada on February 18, 2025
I am truly not one to leave bad reviews and have always left good reviews, but this is horrific—the products they are selling. 1. They are damaged and used. 2. The adapter is old, not Mac, and unreliable. 3. The computer heats up. 4. The vendor is justifying using "renewed" when, in actuality, it is old and used. 5. The computer is slow. 6. The processor is old and limited; downloading new software takes up most of the memory. 7. The past user cannot be erased, so at any time, all your current info can be erased. 8. The camera and mic are subpar. 9. The keyboard is so worn that pressing return is a challenge. Sellers should clearly mark it as USED and provide accurate images, as a computer is more than just a device—it is an essential tool for many. Time lost to misrepresentation is more than an inconvenience; it professionally paralyzes individuals, causing unnecessary disruption and setbacks. Customers have the right to accurate information—that is the law and the foundation of ethical business.
Sean WoodReviewed in Canada on November 3, 2024
BUYER BEWARE: Paid $700 for a refurbished MacBook Air and it needed a new logic board for $500 in less than 1 year - seller wouldn’t budge on their 3-month warranty policy $700 doorstop in less than a year
Chris MaynardReviewed in Canada on September 4, 2024
The product looks great, but the charge cord is the wrong one
Manuel TGReviewed in Mexico on July 23, 2024
Nunca habÃa comprado un artÃculo reconstruido y tenÃa mis dudas. Hasta el momento, esta computadora ha funcionado correctamente. Por el precio, me ahorré un buen dinero.
dewy23Reviewed in Canada on January 31, 2024
The article when received looked almost new, very little signs of use. The i5 processor works fine for my use, and I'm not convinced that the M1 chip has a great advantage over the i5 if running windows on this machine. Even though to M1 is lightning fast, the i5 is acceptable for me. I would recommend buying from this vendor again.