Cliff notes: -GREAT price -No/minimal cosmetic damage -77% battery health (not ideal) -Efficient customer service resolved issues I'm upgrading from an iPhone SE so this feels like a massive jump! I believe I purchased a phone in "Good Condition" for $195. The phone, cosmetically, was perfect! No noticeable scratches on the screen or the cameras. There is a tiny little chip on the border/metal but once a case is on, you don't even notice it. Amazon guarantees all phones will have battery health of at least 80%, but mine came at 77%. I contacted the seller who recommended I return the phone and they will send a replacement. I really didn't want to have to wait another 2 weeks or so to have a new phone (my SE is glitching like crazy) so this was less than ideal. I proposed a partial refund and was able to get a refund for 20% of the price. (I'm upgrading from an SE with 82% battery health and have no issues with battery life. I've gotten used to carrying a charger around with me everywhere. Even at 77%, this 12 mini has a longer battery life haha). Overall, I think I spent 15 minutes chatting with customer service so it wasn't a huge burden or hassle. I really do appreciate that. So was the item as described? No, but I feel like it was made right. The phone came with a non-authentic charging cord but no wall plug. Not really an issue since I already own a charger for my current phone, but it's worth noting. Overall, $150 doesn't seem like a bad price for a phone!

Play Video I have so far purchased 2 phones from the seller MOBILESUPPLY. While you are looking at the iPhone product on Amazon under the “Add to cart” and “buy now” tab it will tell you under those tabs who the SELLER IS. I made sure both were from the seller MOBILESUPPLY as they had the best and most reviews. The black one I got in 3 days time from New York and the second one came in the next day after purchase ! I purchased 2 of 3 for Christmas gifts for my children who will use these as WiFi phones. Our home has WiFi, schools and most stores we go to have WiFi as well as our car. I have also taken MY SIM card out of my phone and put them in the purchased phones and it works just fine to make calls etc. The condition of both of the iPhone 12 mini I purchased is immaculate condition and the battery health is above 80%. I selected the “EXCELLENT Condition”. Any particles seen in the photo/video are dust. This comes with a generic cube & charger so be sure to get a screen protector and case. Unfortunately, it will be about a month before my kids can actually start using the phone to see if there are any issues etc. The phones I purchased updated and are compatible with the newest iOS 18 update and working just fine when I set them up . I purchased black , green and soon I will be purchasing purple as soon as MOBILESUPPLY has it in stock. I am definitely a review person and I WILL be certain to come back and update ANY issues. If you do not see an update then that means my review remains at 5 stars! I will add the green and purple photos soon but I wanted to get this review posted for others before Christmas . Shalom

I rarely write reviews, but in this case, I think people should be warned. I’ve been through four of these phones in a couple months, and they have all had major issues from Camera not working to audio issues, and the worst of all one COMPLETELY DIED after four months. Unfortunately, the Amazon warranty is only three months. (I thought it was one year because other competitors offer that. But it does clearly say on their page that it’s only three months.) During these three months, they to completely refund you no problem or fix the issue that you report. But unfortunately the phone I kept died on month four, while I was on vacation to make matters worse. Seems like the sellers are always different stores, but all amazon approved and they follow some sort of Amazon standards for these phones. But it seems to me that these phones have really severe issues so these Amazon sellers fix the phones to a certain standard, but they are not in good condition. All the sellers are polite and responsive, but the issue is the actual phones and their conditions. Even though these phones are used, they are not cheap, they should function properly. I’ve been an Amazon customer for years and I really haven’t had any issue with them. That was the reason why I decided to buy the used phone on Amazon instead of a competitor. But this is truly disappointing to the point that I think I’m going to report them to the Better Business Bureau. They should not be selling phones in this condition. FULL STORY Phone 1: iPhone 12 mini (Ordered good condition ) Received Mid October Seller: Kojak sales When I receive the phone physically it seems fine. But as soon as I put a case on it, a lot of little pieces of paint started coming off of it and then you could tell it had a lot of scratches on the case so somebody was trying to cover the scratches, then I put a screen protector on it, and after trying to I could not get rid of a humongous huge bubble, took a third of the screen. So some thing was hinting to me that the screen was not straight. In my opinion, the phone shouldn’t have been sold as good condition with so many scratches but since I don’t care about the look as much as functionality, I move forward. But then, after a few weeks of using the phone, I realized things were not working properly. The camera was very slow at taking pictures if it was dark or if you were using inside the message or WhatsApp. Also, if I received a text while listening to videos or video calls, the speaker would suddenly gets super low, and I could barely hear the video for about two minutes . (usually this lowering of audio feature happens only for five or 10 seconds). This was worrying me so I contacted the seller and told him I wanted to change the phone and he said no problem. Since I was still thinking that this was bad luck, but in general, I liked the iPhone 12 I decided to buy another phone as a replacement, and one more phone as a Christmas gift. I’ll explain below the problems with those phones, but since the problems were actually worse than the current first phone I had in my possession, I never gave back this phone. I kept thinking that maybe the issues would get better with update and also, in my mind, I thought I had a year warranty. Unfortunately, in February while away on vacation the phone one morning, simply never turned on again. My dad is an engineer and he tried helping me connect it to computer and nothing it’s like the battery is no longer connected. I’m sure you can imagine the horrendous time I had the following week without my phone., traveling.. Things got worse when I got home and was able to contact the seller. I then discovered the warranty was only 90 days and that date had passed. After some back-and-forth the seller Kojak sales said they can fix it for $39 and I pay for shipping. I have still not done this since I’m skeptical and don’t understand how they can give me a price if they don’t even know the actual problem or if they need parts. But I really have no other option, or I lose $241 or I pay $60 more. (also, I have to figure out how to erase the phone from a PC if the phone doesn’t even turn on. I’m sad I’m gonna lose all my pictures from the last four months) After I send them the phone, I will update this review. -Phone 2 and 3- iPhone 12 mini (Ordered good condition ) Received Mid begging of december Seller: Wilzee So one of these phones was supposed to be replacement for my phone and the second phone was gonna be a Christmas gift. But the first one was so scratch that I didn’t even set it up and I gave it back, no problem and the other phone after giving it as a gift, a little embarrassed with all the scratches, we set it up and realized the camera did not focus at all so I also gave this phone back and received a refund no issue. -4th Phone- iPhone 12 mini (Ordered EXCELLENT condition ) Received mid January Seller: PDI Mobile This phone did actually look really good in the outside barely any scratches. I was very happy with the look. But after setting it up again, the camera could not focus so we contacted the seller and sent it back and they fix the camera then after a few weeks of using also, it has audio issues. We’re looking at social media videos suddenly that audio lowers a lot. Since at this my 1st phone died suddenly we decided to give this 4th phone back. I don’t wanna take any chances since the quality of the phones is clearly not good. I don’t expect an issue with the refund. But I will update this review if I do.

I like the phone. pros: the iPhone is in very good condition, basically no visible scratch. cons: the battery is 80%. I cannot shut the iPhone down by keeping pressing the right side button, I had to use general-shut down.

This is a real reveiw The phone is really good, it looks like new and the battery life is surprisingly great. Every review I read before I bought it was that it was really good or really bad, so here you go, the phone is good. Would recommend trying it out, hopefully you'll get the same experience I did

Llegó antes de tiempo y en perfectas condiciones

El iPhone 12 es un equipo bien completo y competitivo. Su chip A14 Bionic hace bien fluido el uso de cualquier aplicación y está a un año de distancia del iPhone 13 y del 14 que ambos tienen el A15 Bionic. Si quieres ahorrar este es un gran equipo para tus próximos 5 años. La única recomendación extra es que revises que el equipo viene en la caja que te entrega la mensajería porque el mío fue extraído y reembolsado por Amazon posteriormente. Este equipo ya lo tengo desde hace dos años y quería uno más para reemplazar un modelo xs de mi hija por lo que desde antes sé lo bueno que es.

Llego a tiempo. Mas o menos empacado. Me extraña que ni una nota de agradecimiento del vendedor viniera dentro. Envuelto en una bolsa de plástico y sin protector para la pantalla y dentro de una cajita. Con su cargador y cable genéricos de buena calidad. La pila la tiene al 89% lo cual es bueno. No tiene ni un rasguño estéticamente hablando. El tamaño es cómodo para escribir y para hablar. Se actualiza al iOS 18.3 que trae muchas novedades. (Brinque del 7 al 12). Lo único que note es la bocina en cuanto pones música suena un poco bajo y si subes el volumen se distorsiona ligeramente. No gran problema. La cámara funciona perfecto. El video me encantó porque está muy vivido, si estaba acostumbrada al iPhone 7, que aunque tiene muy buena cámara, los videos definitivamente son perfectos ahora! Pase los datos del 7 muy sencillo, tarda un poquito pero tengo todo en el 12. El costo fue bueno, aproveché un buen descuento y estoy contenta con la compra por Amazon. Vamos a ver cómo se comporta de aquí en adelante.

First time buying a used phone and I'm very happy with this purchase. The phone came nicely packaged and with the charger and cord. The phone is in perfect condition. The battery has greater than 80% capacity. Everything works fine.