I was a little skeptical about buying a Premium Renewed iPhone 14 Pro, but the cost saving was worth taking a chance. Although the device was not sent in an original Apple box, the phone is virtually perfect. No scratches or dents. More importantly, the phone has 100% battery life — which was my primary concern with a renewed item. I easily transferred apps and data from my old iPhone 7 Plus, and (with a little hassling with my carrier) now have the new phone working great. If my experience is common and saving money is important to you, don't hesitate to buy an Amazon Premium Renewed phone.

I did a lot of research before I arrived at this decision to purchase my next iPhone. I’m not the average person that keeps upgrading year after year. I waited a good amount of time before I decided on this decision. And I love Amazon, and when they said that they have a “Renewed Premium” iPhone for sale…they mean it. Apple does not sell Pro variant predecessor models (14 Pro/Pro Max, 13 Pro/Pro Max, etc) but only the newest which are the 15 Plus, Pro/Pro max ) so i had to look online and I found Amazon to have the best deal. I unboxed my iPhone 14 Pro and I couldn’t believe my eyes as to how flawless the phone was. It had zero and i mean ZERO scratches!!! The screen looked good, camera, battery, sound, and the back finish had zero smudges or scratches. For the price, I am absolutely satisfied. I usually bide my time and wait years to pay for a brand new phone but Apple is asking for essentially a price of a mortgage payment for a new phone…it’s unrealistic. Buying refurbished not only saved me money but it’s better for the environment and Amazon does guarantee a 1 year return which is very gracious and I appreciate that, especially when you’re spending almost $1000 on a phone. The packaging was great and came with a USB cable and wall plug. I’m writing this review because i implore others to try out this opportunity because it’s good for your wallet and the environment. This changed the landscape of my cell phone shopping experience because i no longer have to pay full price for an iPhone from Apple. Apple does have a refurbished/clearance section on their website BUT the availability of their models/sizes/colors is scarce and the prices are still hiked up. I do believe Amazon “Renewed Premium” is the key to ensuring that you will get a high quality phone in good condition. The one thing that i found to be dubious of the shopping experience was that within the packaging, there was a card inside of a paper sleeve that had a bunch of checkboxes for the “technician” to check off all of the functions of the phone that were tested/passed and some of the checkboxes were titled “Touchbar” and “Trackpad”…and they were indeed checked on the checklist. But why? This is not a laptop or macbook and there is no “trackpad” or “touchbar” which leads me to challenge the integrity for the “testing” or “refurbishment” procedures at Amazon. Are they just checking all of the boxes to make it look presentably reliable or are they actually testing the functions of the phone? That’s something to consider. I did, however, test it myself and came to conclude that the phone was all good. Would I trust this process and buy another phone from Amazon, absolutely ! I just wanted to point that out.

I bought the iPhone 14Pro. It is beautiful and didn’t have a scratch on it. It looked brand new. The packaging was very nice and the charging cable and adapter was included. I was very happy with it. However, immediately after turning on the phone, the screen went black and would not come back on, so I had to return it. Amazon said they offered free returns. What they didn’t tell me was that in order for me to return it and get my $835.42 back I’d have to either stay home from work or have someone come to my house because I wasn’t permitted to take and drop the phone off at a UPS location. They had to send someone to pick it up from my house. So, I missed an entire day of work which cost me almost $400.00 and the UPS driver never showed up. I called UPD only to find out 1, that Amazon hadn’t notified them of the pickup and 2, the Return Authorization Slip that Amazon emailed me that was supposed to ensure the returned product was credited back to my credit card in case the mailing label had gotten damaged was invalid. So, apparently, if someone would have picked up the phone and damaged the mailing label I would not have had my money refunded. I called Amazon back to tell them what UPS told me. Amazon’s solution was to start the return process all over again. Meaning that I would have to miss another day of work in order to wait for UPS to pick up the phone. I told them that was absolutely unacceptable. The customer service rep was adamant that that was my only option and it wasn’t until I got angry and insisted they email me a return label, so I could drop it off at a UPS store that they finally agreed to do so. I printed off the label and repackaged the box with the new Return Authorization Slip (I hope it’s valid this time) and dropped it off at UPS. I HOPE my money is refunded without issue even though they told me it could take up to 40 DAYS to do so.

Sí me llegó! En una semana. Tenía nervios de pedir porque había visto otras publicaciones donde les llegaba algo que no era. Pero a mí me llegó Spr bien con estética excelente y 94% de batería. Ya tengo un mes con él, estoy muy feliz!!!

Condition of phone was like new. No scratches, clean. Works great

Súper, impecable

Recibí el equipo en el tiempo indicado, la pila al 100% y se mantiene llevo 2 meses y medio con el, las condiciones estéticas perfectas, sin sin ningún detalle, funcionamiento general excelente, recomiendo totalmente los equipos PREMIUM renovados

Llegó con el 100% de batería y con accesorios genéricos. Es nuevo sin ningún detalle de estética.