I recently had the privilege of purchasing an iPhone 15 Pro Max directly from Amazon through their Amazon Renewed Premium program. The iPhone 15 Pro Max I acquired is in pristine condition, showing no visible signs of wear and tear. It feels as if it was freshly unboxed. The cycle count is remarkably low, in the 40s, and the battery is at a full 100%. This exceptional condition allowed me to extend its protection by purchasing AppleCare+ at the Apple Store. The phone operates flawlessly, surpassing all my expectations. I am genuinely impressed and rarely write reviews, but this purchase was so satisfying that I felt compelled to share my experience.

Have had good luck previously with Amazon renewed items, but never with such a high-ticket item. This renewed iPhone far exceeds expectations: The device looks absolutely new, and iOS showed only 5 battery cycles! Display is perfect in appearance and operation, no scratches / marks on case, display, or camera lenses. Everything works perfectly - at a fraction of what a new one cost! Highly recommended. Will update if anything changes.

Again, very satisfied with a Renewed device purchase. This time I tried Renewed Premium, it was at a good price. I wanted the guarantee of perfect quality and above 90% batt health. I got lucky and got a device still at 100% even though charge cycles was a bit high. Still holding at 100% even after 1 month of use with daily charging and 1 OS update. Phone was in mint (literally new) condition. Only downside was that the charger cable included in tbe box was basically cheap and I wouldn't recommend using it to charge.

Updated: since writing the below review, I have received my second 15 pro max renewed premium, set it up, and handled the refund from the first one. Amazon customer support also offered me a generous discount on the new phone for all the hassle (which I somewhat needed to initiate asking for, I doubt they would have offered that to begin with). If I had to do it all over again - I would have still gone this route since apple refurbished hasn’t released this model yet, but moving forward- I will probably order straight from apple refurbished next time or just get a new iPhone. When factoring the discount I got on this one that’s one year old, I paid about 2/3 the cost for this compared to the latest model, so I can’t complain. All that said, in general I am one who much more values my time and ease over saving a quick bucks. Especially if that quick buck saved costs me HOURS of my life in hassle. If you’re like me in that sense - proceed with caution. I trust Amazon will help make it right if you don’t get a great phone as expected, but even if that’s the case, you’re probably in for quite the hoops to jump through in order to make that happen. Here’s my original, unedited review: I ordered the iPhone 15 Pro Max refurbished and it arrived last night. After spending a good 3+ hours setting it up, I realized the lens for the main camera was broken. From the outside, you can’t see any issue. It wasn’t until I opened up the camera app that I actually saw it didn’t work. “Renewed Premium” carries a certain standard with it, and this certainly does not meet that in the slightest. On top of that, upon calling customer support, I was told that I would not be able to do anything unless I deactivated the phone and remove my Apple ID from it. Wouldn’t have been the end of the world if I needed to go back to my other phone for a bit, however, in order to set up this phone with the eSIM, deactivated my previous SIM card. Upon explaining all of that to customer support, I was told there was nothing they could do unless I deactivated this phone (leaving me without a phone until they received this and shipped me a new one) I was then told to call Apple to see what they can do, when honestly, this is their mistake. Either way, I called apple and it was going to be another set of hoops to jump through with scheduling appointments and all that. Plus since I didn’t have apple care, if they needed to repair the camera, I would still be without a phone. So even if Apple was able to help fix this, the issue of me not having a phone would still be there. Had I broken this camera myself - I would certainly except those terms given there’s not much else I could do. However, this was given to me in this condition and for Amazon to leave me with the responsibility of fixing their mistake due to carelessness in inspection and quality control is absurd. So whether I like it or not, I am now STUCK with the responsibility of cleaning this up since my account is connected to this phone now. What at one point could have been a great gift to myself has turned into the biggest hassle I’ve experienced buying/returning anything, probably ever. I’m going to give this one more shot as I’ve now ordered another iPhone from them to be delivered shortly, however, it’s also required me to spend another ~$1000 in having that iPhone sent prior to me getting my refund. This is absolutely ridiculous and unacceptable. Even if this next phone is perfect, I’m likely never going to order from the Amazon refurbished store again. I’ll either go straight to Apple refurbished, or brand new, for any of my future phone/laptop/device purchases. On top of all this hassle, I’ll certainly have to spend another few hours setting up my replacement phone once it arrives. All the time I’ve invested into this so far has NOT been even close worth the “nice discount” on a premium refurbished phone that should have arrived without issue to begin with. Amazon - take note. Change your policies. Making this the customer’s mess to clean up is not acceptable. Potential buyers - BEWARE of the risks. I’ll plan to update this review if anything changes. But like I said, even if the next phone I ordered is perfect, I still give this a 1-star review for all the hassle and lack of responsibility the company took to resolve this. P.s. i’ll also add that I am a quite understanding and peaceful person. The person I spoke with from customer support was doing his absolute best to help me, but this was clearly a bigger issue than he had the power to solve. I requested to have this escalated to upper management and was told the same thing. Whoever is the one making decisions about what can and can’t be done needs to hear about this.

I'm very happy with my phone! It was a big savings from buying a new iPhone and it has the max storage. Perfect condition, not even a scratch. I called Apple and they said it was less than a year old and never had any problems. Love the blue color too. Just wish the charging cable was an Apple charger and it is on the short side. There is no charging plug but Apple doesn't given you a plug anymore either.

Delivery was quick & for a refurbished phone came with decent battery health. No scratches or cracks. I dont like that they didnt give an authentic apple charger so thats why i deducted a star. Only returning since i bought this as a present for a sibling and someone else bought them the phone.

I always get a version behind. Traded in my old X. Coulodn't be happier. Looks new. Battery is 100% good. The camera is awesome and it will handle AI when it's available, just like the 16 model.

Super happy with this purchase. 1Tb storage for not much more than base storage. Saved over $650 vs buying new iPhone 16 Pro Max. About the same price as buying on ebay, with 1 year return or replace from Amazon on the “Premium” level. Only tiny flaw in phone was a minuscule nick in the screen. Really really small, not visible with screen protector. No scratches, no cracks. Battery shows 259 cycles, charges to 99%. Does not drain quickly. I paid for the monthly protection coverage. Asurion has always been great the two or three times I’ve used them.

The box and the phone itself full of dust the maximum battery capacity 90% cycle count 291 Am not sure about performance or quantity still testing

Got this yesterday. Spotless, battery life at 100%. The one I got is US version with eSim only, no slot for actual physical SIM. I am in Canada with Telus and eSim works perfectly so far, no issues.