We did a little research but picked this one sort of on a whim. It’s amazing. Just get it. We are pretty clean people but have a toddler and a puppy, and recently lost a 14 year old dog who got incontinence issues in his old age. Our 3 year old pale cream carpet was absolutely disgusting. No spot treatments worked, sometimes they even left bigger stains. We rented a commercial cleaner last year and it didn’t get the stains out. But I used this for a couple hours this morning and it’s spotless. Like 100% spotless. Was very user friendly. On eco mode the tank lasted a long time and I like being able to watch the soapy water suction up into the machine. No leaks, even when replacing the tanks. SUPER easy to fill and clean. It’s not too heavy or unwieldy. I’m 5 months pregnant and used it for like 3 hours with no issues (though I would recommend they upgrade the handle next go around, only mildly irritating after 3 hours but would be nice to be softer on the palms but still firm and not foam). I didn’t think I’d care for the built in spot treatment, but it was great! And honestly the thing that made the difference compared to the commercial one we rented. Little hard to aim, but manageable. Did one wet pass then 3-6 dry passes depending on the area, how fast I moved, and whether or not I spot treated. It was completely dry within a few hours (eco mode areas were dry way quicker). Which is also an upgrade over the rentals. Goes to show that a company who specializes in a product is the obvious winner when it comes to quality and attention to detail. Worth every cent (though I can’t speak to longevity yet). Update:12/2024 Puppy peed on the carpet last night. Whipped it out today and spent 15 minutes on that section of hallway. Easy to setup, use, and clean. Amazing how much dirt came out of the carpet even though I did a deep clean a few weeks ago. It’s the 4th time I’ve used it and I’m impressed and glad that I actually use it, was worried it would just sit in the closet most of the year.

Leave it to bissell to continuously improve upon their designs in ways that make the products more effective and easier to use. This is a great upright carpet cleaner! It quickly got my carpet noticeably clean without leaving it super wet and gross. It's a decent-sized machine but isn't too heavy for an average person to maneuver, and the water tanks are big enough to get through about half of a small-medium bedroom before needing to be emptied or refilled. It doesn't leak everywhere once you stop moving or turn it off, I only noticed some minor dripping from the brush roll area which is hard to avoid in any design. The performance was impressive compared to my old machine from another brand, but I was absolutely thrilled with how easy this thing is to clean. If you've had a little green you'll be familiar with how the components go together and come apart, but bissell has improved upon those design principles to make the user experience better without compromising the quality of the overall build. The suction hood pops off easily and can be rinsed out quite well without further disassembly. The dirty water tank has an easy empty plug that is much easier to open and close than ones older bissell machines, and the interior components come out completely (and in one piece) to make cleaning all the little crevices of the reservoir a breeze.

I’m really impressed with this carpet cleaner! It’s incredibly easy to use, even for someone like me who’s not particularly handy with cleaning machines. The setup was simple, and the instructions were clear. Most importantly, it does an excellent job! It lifted stains I thought were permanent and left my carpets looking fresh and smelling great. It’s lightweight yet powerful, making the whole cleaning process quick and hassle-free. If you’re looking for a reliable carpet cleaner that delivers great results without the frustration, this one is definitely worth it! Highly recommend!