We liked the ice it was producing, but really expected it to last longer. Based on other reviews, I guess we were lucky it lasted this long. It started making a horrible high pitched grinding gear noise that was intolerable. Anyway we turned it off and into the garbage bin it goes. It’s CRAP! The seller offered to replace the ice machine after seeing this review. The replacement was delivered promptly and has been working perfectly. You don’t see this type of customer service anymore. Very impressive. Hope the little machine keeps putting out ice.

I was hesitant to buy this ice maker machine but I’m very glad I made this purchase. We’ve used this everyday for around three months now and it’s so convenient. The noise level is manageable and a whole lot quieter and much less annoying than when getting ice from our refrigerator, which we don’t even use anymore. I fill it each morning, and sometimes once more later that day, with cold purified bottled water and the ice tastes great. We really like the small size cubes which are soft enough to chew on, which was the main reason to get this. The automatic shut off is also a great feature if it gets too full of ice and also the red light goes on if you need to put more water in it. Other than rinsing it out with water every couple of weeks we haven’t had to do anything else so far to clean it and the ice still turns out great. Recommend.

I bought this ice machine, not knowing what to expect. Our ice maker on our fridge went out. So I was buying sonic ice. But I had seen these that make crushed ice. And thought I would like to try one. But they were very expensive. But then I seen this one with $50.00 off and decided to try it. It's great. It will pay for it's self in a few months, of not buying ice from sonic.it makes a good amount of ice each day. And it only took about 5 mins to start making ice the 1st time. It has a signal that lets you know when to add water and when its full of ice.It's very easy to operate and it makes good ice. It's a bit noisy sometimes. But nothing to loud. It fits on top of my counter perfectly. It's a good little machine and worth the money. And I don't give a lot of good reviews. Thumbs up! Updated 01/19/25 my ice machine went completely out. I cleaned it again thinking this would fix it. But it did not. So in the pamphlet that came with the machine, was a phone number. I called customer service and the things I had to do. 1st take a video of it after showing the time. 2nd plug it in and 24 mins later take more video of the machine, had to video the front of machine then show the water inside the machine, then put my hand by the fan on the side of it and say if it was blowing hot cold or no air. Then video the back of machine. So I did everything I was ask to do. The next day I got a text asking me for the order # again. I sent a text back with the # but I ask how long the process took to receive a new unit ? I was told 3 to 4 business days to go over my warranty options and then they will let me know something. I jump through hoops to get all this info to them. And I still don't know if they are going to replace the machine . I have not even had this machine for a year. So I'm not so sure about this being a great deal after all.

Our counter space is limited, as is our freezer. So we finally, after a couple years, decided to purchase a countertop ice maker. I really wanted to splurge on a nugget ice machine, but couldn't justify paying more than double compared to something like this. The box arrived quickly and we set it up according to the instructions. We did our due diligence by letting it sit upright for at least 2 hours to let the refrigerant settle. And we washed it out with a mild detergent prior to use. After that, ice started being made and it comes out quickly. I want to say every 6-8 minutes, more ice fills into the bin. The drawback is that the drawer doesn't seem to be cooled. So the ice will melt back into the water reservoir, which is cool. But as the ice melts and new ice dumps in, the machine's sensor can lose track of how much ice is in there and begins to overfill. When this happens, the freshest ice being pushed into the basket will have nowhere to go, and will get jammed up inside the ice making area. So I'm getting a lot of "Dad, come fix this" commands from my kids. The ice scoop it comes with is also a little awkward. It doesn't fit into the ice basket that easily to be able to leverage ice pieces well enough to get them out. So there's been quite a few runaway ice cubes since we've had it. Outside of that, the ice isn't teeth breaking hard. I like the ice it produces as it's about as soft as nugget ice. It does melt quickly, but I'm okay with that as we tend to pound our water here within this house. I just hope they figure out a better scooping system and fix the ice jamming issue.

I've had 3 or 4 other counter top ice makers over the past 10 years. This one is by far my favorite. It makes tiny square cubes of ice. I like these so much better than the big cylindrical ice that the other machines made. This ice maker cycles on and off as the basket becomes full of ice, as it melts the machine cycles back on and makes more ice. I usually turn it off at night and when I'm not home so that it's not constantly running. It makes ice quickly and the ice stays cold, it doesn't all melt over night. There is usually ice in the basket in the morning. I'll turn it back on first thing and by the time I'm done with my shower and ready to leave for work there is more than enough ice to fill my 40oz water bottle to have cold water for the day.

We are learning the best way to use this great little machine. It makes the best little nuggets at a good rate of speed. We just drain the excess water from the ice bin and dump into our freezer ice bin and enjoy it. And it is not loud, at least not in our house. Just a hum, so far.

So disappointed. I bought this for my daughter and after 5 months, it started making a horrible noise and it does not work. She loved it when it was working but now it’s useless. Edited to add… they are shipping me a replacement ice maker. They responded quickly and have been helpful.