The memory and speed of this laptop is excellent. It makes my work much quicker and less stressful. Purchased when it was on sale, fast shipping. Arrived before holidays comping up. Although I find some of the Microsoft changes with Windows 11 and OneDrive to be confusing and difficult to follow this new Dell computer works well and helps me to explore with more ease. My only complaint was the weight, its a bit heavy to carry around.

Nice laptop, good specifications and excellent price/value ratio. Recommended for students and professionals of design and programing with a short budget.

Great specs for the price. Windows 11 = ☠️... It took about 3 hours and 22GB of updates before I could use it. I swapped the system for Fedora 40 KDE, and it runs great. Realtek wifi card was a nightmare for driver compatibility. After a few days I just swapped it for an intel card. Expandable memory is nice! Added another 8GB.

I am converting back to PC from MacBook. This Dell laptop is well built and responsive.

The first thing I did was do a search on this product page fora backlight and up popped a review saying it had a backlight. I always buy Dells so I hit the buy button. When it arrived I tried to turn on the backlight but nothing worked yet I still believed what the review had said. So I tried for HOURS to get it to work. Impossible, of course. In the process I also discovered that the computer was extremely slow and updating it bogged down, took hours and then didn't fully update. I searched for info on how to turn on the backlight back when I still believed there was one and ended up on a site that locked my computer and insisted I not try to turn it off because that could result in identity theft and they gave a phone number to call. Oh sure. I'd never call. It was all a scam and I don't know why my Malwarebytes didn't block that site. Anyway, that did it. I packaged it up and sent it back to Amazon despite my personal info on the computer that I couldn't remove because of the scam site locking the computer. Horrible experience. Went to a local store, bought another model Dell, one with a backlight,, and it's working great. I hope Amazon refunds me for the one that became a brick.

My mom uses it to watch Facebook and Cat Vids. I think she gets the vids from Facebook. She likes the back light and it is quick to respond to what she needs. My dad does the same except he watches news on YouTube and signs up for his flights etc. They are not power users however for what they need it works.

It's fast and does what is expected but when you start a task like a download or system update there's no light flashing or bar to show the progress or that it's finished. Husband dislikes this computer for this reason. I would not recommend this laptop but I do believe Dell usually puts out a quality product. Someone failed designing this one.

Excelente Producto

I needed a new laptop mainly for my podcast. Fast, reliable and haven’t had an issue. The keyboard is English which is important considering I live in Quebec. I’m not sure about games but this comport is exactly what I need for my editing program. I highly recommend this laptop.

The Dell laptop is a solid piece of equipment and operates well. The Dell assistance that was supposed to be available to transfer from old laptop to this one never happened. The transfere took a lot longer as a result.

I bought this laptop for my son in July and it has been perfect for about 1.5 months. Then towards the end of September, it started to blue screen. I am a professional so I know how to computers work. After uninstalling a lot of the software and still unable to fix Windows, I installed Ubuntu Linux. Even Linux freezes on a daily basis. This leads me to think there is some hardware issue. I will try to contact Dell support to see what they can do. Very disappointed.

I had a Dell as a teenager and my brother broke it a while ago but I had to get this and I am not at all disappointed!! The keys are so flippin soft and nice to type on. I sure love the light up keyboard

I've had it about a month. It's everything it's cracked up to be so far. Very happy with it.