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Rating
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The following content is generated by AI based on your concerns
Customers find the ice maker easy to use and set up. They appreciate its design. However, some customers report issues with build quality, leakage, and poor durability. Opinions vary on ice quality, functionality, noise level, and size.
Product Description
· COUNTERTOP SIZE: With it’s elegant design, the EFIC228_AMZ will wow your guests before they even try the delicious ice it makes. Well sized for any countertop in your home. · QUICK and POWERFUL: Within only 15 minutes, you’ll be enjoying soft, crunchy ice, just like the ice you love from your favorite restaurant. · PORTABLE: Compact countertop design plugs into any electrical outlet at home and can come with you to your next camping or tailgate. No water hookup required . · HIGH CAPACITY: Produces 33 lbs. of ice per day, and the bin holds 3 lbs. at a time. · AUTOMATIC: As ice melts, the water returns to the reservoir, where it will simply be made back into more ice.
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Amazon
Blessed & Retired in Texas🤠Reviewed in the United States on February 4, 2025
Easy to order. Quick delivery. And I LOVE this ice maker! My son has one at his home and I have enjoyed the ice it makes so much that I absolutely had to get one of my own for my home! Great value! The ice is deliciously chewable and is ready in just a few minutes. It's easy to add the water and easy to clean.
Jim HallmanReviewed in the United States on January 12, 2024
Most recent update: The replacement the company sent either was not new or a different one someone else had used, for after about six months, this one still is making good ice but it has some sort of black pieces(which i suspect is a piece of tubing, as it is now leaking)and it's not the plug. As I've said all along, when working, it makes great ice, but be prepared, as it very well may not last more than 6-12 months and then you have the nightmare of dealing with the company, Curtis Intl. not Frigidaire! They have beaten me. I'm going to try another brand, but if it arrives and has Curtis Intl. anywhere on it I'll send it back before my 30 days are up. This item is great when working. I bought this after seeing one like it a relative has. I loved it for seven months. Then it stopped. I went through all the trouble shooting steps, without success. I had always used distilled water in it, as the manufacture suggested. I thought, " except for the hassle of shipping it back, no problem. I'll send it back, it's still under warranty". What a joke! I contacted the number on the back of the of the instruction booklet and I was given a claim and to follow the instructions. I followed the instructions, which including sending pictures. After which, I received the same message several times asking for the same information, name, address, model number, etc. Again, I complied. After couple of weeks, with no word, I called and was told the photos were being reviewed. The day after Christmas, I received an email including a picture of the back of the machine with a yellow circle drawing around the vent . The email went on to say because that part was damaged, the machine's warranty was voided and the matter was closed. I immediately responded to the email, stating that the machine was not damaged but it was perhaps the reflection or shadows from the photo making it appear that way. I went on to state that I was, at the time, traveling and would not return until the middle of the month, at which time I would forward several photos to show, there was no damage. I have never received a response to that email. Upon my return I attempted to contact CURTIS INTERNATIONAL, LTD. When I called I have always been courteous and not angry. I've never yelled or anything. The last two times I finally reached a human after being on hold for more than six minutes both times, I asked to speak to MARK YOUNG (the signer of the email, denying my claim}, in CUSTOMER SUPPORT. I have no idea if that is a real person or a fictional person for such matters that is sent with those type denials. Both times I was asked to hold, the last time by a female identifying herself as Julia, and both times I was placed on hold and after about 20 seconds the line disconnected. I realize this is a long review, but it demonstrates my frustration. To summarize, the machine, WHEN WORKING, is great, it's fast, nice nugget ice. My relative's machine, which is 19 months old and filled only with tap, city water, works flawlessly. If it goes bad, do not expect any help from the warranty from this Canadian Company. AMAZON is also no assistance once their return window is closed. They simply refer you to CURTIS. UPDATE: The second week of Jan. I received another email from Mark Young, stating that if I would send additional photos, my claim would be reevaluated. i sent them in the next day. As of nearly week later, still no response. FINGERS CROSSED. Update: As of the week of March 4th, I received an email stating the upon further review, the company has agreed to either refund the cost of the machine or replace it with another. The email went on to state they would decide which and I would receive on or the other in the next four to six weeks. At least they have acknowledged the problem. Again, FINGERS CROSSED. Another update: After only nearly six months and $73 out of pocket, I received on my front porch, without any notice an apparently new machine. It is working perfectly, at present. As I've mentioned before, when it's working it is great. I hope the first I bought was merely a fluke and not the usual. I realize while doing this addition to the review that I have never mentioned the name the machine is sold under...it's FRIGIDAIRE. This is important as when I purchased the machine, I knew, or thought I knew, they were a good company. The machine is made by a company called Curtis Internationa in Canda. That is fine, but FRIGIDAIRE will offer absolutely NO support for the product, they merely refer you to Curtis. What if you bought an Honda lawnmower and discovered the engine was made by Briggs. If Honda stood behind it, no problem In this case, the named company DID NOT. When this is working, it is great and I'm totally happy. I have relatives that have the same one that has been working flawlessly for over a year. So BUYER BEWARE, if there's a problem, be prepared for a hassle.
Donna SheperisReviewed in the United States on March 2, 2025
My GE Opal ice maker started doing that screeching noise that even cleaning would stop. This one is working beautifully and cleans easily and less $$$
Brendon B.Reviewed in the United States on March 2, 2025
Perfect little ice machine! Makes ice fast and easy to use!
Janet J.Reviewed in the United States on February 19, 2025
Received item quickly. Low noise!! Produces very nice nuggets. However, when following the instructions to put the plug in place on the bottom, it was already plugged in by someone prior to me receiving it. There was also water that came out of the plug ports and what appears to be mineral deposits around the fitting near the plug ports and debris on the bottom ...... as if this product was previously purchased by another person and returned. Picture attached... lol, please ignore I need a manicure. As for it producing ice in 15 minutes. It began producing ice in 5 minutes, but took 3 hours to fill up with ice. When following the instructions to clean, I used only filtered water and same for ice production. BTW, my house temperature is monitored just above the location of the ice machine and indicated the inside temperature as 72 degrees while outside temperature was indicating 44 degrees. Considering this item appears to have been previously sold to another person and then sold to me, saved the box just in case it has to be returned. Also, in case I have to return it and they resale it again, the S/N:A24085820001300
Amazon CustomerReviewed in the United States on January 11, 2025
I originally purchased this item in May of 2023. At first it appeared to be a good ice maker but after about 10 months it began making loud noises and died. "Luckily" it was within the 1 year warranty period which turned out to be a total hassle. After about 4 months of jumping through hoops with Curtis (who actually makes this thing) and spending over $100 to send the unit back to them I received another one in July of 2024. Upon first use a bolt fell out of the ice dispenser. Not a good sign but I had no ability to do anything but take it since this unit carried no warranty. It seemed fine for a while but long story short it made it through this Christmas and then literally fell apart at the seams with parts falling out, black residue in the ice, etc. A total disaster which has now been discarded. So, 2 units tested and neither made it to a year of usage. I highly recommend that you do not purchase this unit and waste your money.
MGBReviewed in the United States on February 16, 2025
Ice piles in front of chute so it can’t push ice into the bucket, and rubs constantly trying to. This is a loud ice maker. We have to turn up the TV volume to hear over its noise.
Luv2ShopReviewed in the United States on March 9, 2025
Love it so far! Chewable ice nuggets! Makes ice pretty quickly.
Amazon CustomerReviewed in Canada on January 28, 2025
My family loves this ice maker. It’s a little louder than the bullet ice maker, but not bad. Who doesn’t like nugget ice?
jocelyneReviewed in Canada on September 17, 2024
Satisfait
Ed BourgoinReviewed in Canada on August 5, 2024
My wife loves this ice. We have two machines one for home and one for her cottage. Makes great ice