love this ice maker. it makes the best crunchy ice. takes a few minutes to make some ice. very quiet too!

The machine appears to be a refurbished product and not a new one. Power source cable is not the original. Additionally, it leaks quite a bit of water together with the ice, definitely not worth the price charged for it.

I returned it. My daughter bought 1 and it works really well. I ordered 1 and it didn't work as well as hers.

My granddaughter bought this ice maker exactly a year ago as a family gift. On Christmas eve it stopped working so I put it through the cleaning cycle twice. Still no ice. It worked exactly one year. I am searching online for more hints of things to try before I give up and buy a new machine of a different brand. We live in Arizona so we use a lot of ice. I have a water filtering system and R/O system so we are putting clean water into the ice maker. Very disappointing.

I bought in June. By October it was acting up and shutting off once a week or so. By mid November I contacted the warranty company and got told to field destroy the machine and they would send me a replacement or check.. It’s the end of December and they’re ignoring my calls, and I’ve yet to receive an ice machine or replacement check. I’ve been without my machine for 6 weeks. $250 + $30 warranty down the drain. 0/10

My boyfriend bought this ice machine August 1,2024 for my birthday. I literally used it 4 times and it quit working December 1,2024. 250.00 down the drain. To return it and get a replacement is going to be a pain in the butt. Looking and reading all the reviews. Do not buy it.