I had looked at this and dismissed it due to the cost. After buying a "more affordable" ice maker that you could hear hammering away while it made ice, I broke down and bought this. The old adage "Buy once Cry once" is true here. This Opal ice maker makes copious amounts of ice, the reservoir is easy to fill and the drainage system on this ice makers makes it easy to clean and maintain. When you get this machine it seems like a real appliance, not some plasticky gimmick. The packaging is top notch, mine even was shipping with a plywood base inside the box to maintain shape and reduce deformation. When running, the machine is reasonable quiet the dropping of the ice is louder than the compressor. I regret buying a cheaper competitor and wish that I had put that cash toward this instead.

We love our ice maker! Pellet ice is the BEST. It's a great size, the water tank means we only have to refill about once a week or so, and it's super easy to use and even set on a schedule. Cleaning it can be somewhat of a chore but it's pretty easy to be honest. Highly recommend!

I regret purchasing this item and should have returned it immediately. I took a chance because my wife and daughters love nugget ice, and I trusted the GE brand to deliver quality. Unfortunately, it was a mistake. From the start, setup was a nightmare. The machine was stuck in self-clean mode during the initial setup, which took a lot of effort to resolve. Once it started working, the ice maker did produce nugget ice as advertised, but it was extremely noisy from the beginning—and the noise only worsened over time. Maintenance was another hassle. Cleaning the machine was cumbersome and needed to be done frequently to keep it running. Then, just 14 months after purchase, the machine completely stopped making ice. The warranty only covered the first year, and GE's only solution was to send a repair technician—at my expense—costing hundreds of dollars. For such an expensive product, I expected better warranty support, but I was left disappointed. In frustration, I scrapped the GE machine and purchased a Frigidaire Gallery Nugget Ice Maker for a quarter of the price. The Frigidaire has been fantastic—it's quieter, easier to use, and even includes an onboard water tank. Bottom line: DON’T WASTE YOUR MONEY ON GE! It’s disheartening to see how far the quality of their products has declined. Thomas Edison and J.P. Morgan must be rolling in their graves.

I was going to purchase a nugget ice maker back in 2020 with my stimulus money but decided against putting that much money into something that I didn’t HAVE to have. Especially with the unknown of our future economy. Now that I have my GE Opal, I wished I had bought it sooner. I have had mine since August, (5 months now) and I absolutely LOVE it! I did buy the side reservoir and I think that was a great choice. We never run out of ice. It is just as quiet as most of these reviews are saying. I’m not sure why some people say it is too loud unless they have super sensitive ears or something. You will not regret getting this ice maker. Let me help you out if you are on the fence about it….keep leaning towards the yes side until you fall full steam ahead! You’ll love it too!

Love it! I am going to address the noise first. So it is silent -when the ice container is full. When you remove ice from the ice bin it will make ice again until full so there is a small noise maybe like a small dishwasher sound to me. Infact my husband never noticed it until I pointed it out to him🤣. We have had it two days and it is wonderful. Our son had this one and we all used it at a family get together. So I wanted one and it's just 2 of us so it should do Amazing. Highly Recommend if you love this kind of ice- we call it Sonic Ice as we have Sonic's that use this ice in their drinks. Enjoy we sure are!

My husband and I both love nugget ice and the Opal did not disappoint. We setup the wireless start and stop times and it works perfectly. We have ice when we get up and it last all day. The side tank is a must have so you’re not filling up the reservoir too often.

Fantastic countertop icemaker. No issues over the last 8 months of use. Ice stays replenished throughout the day. refills rather quickly and able to use immediately. Life span has been good so far. A little heavy to move around. Cleaning is pretty easy once you get the hang of it.

I will never buy another GE product and I hope this review stops other Ms from going through this same nightmare!!! Update: took a day off as I don’t work remote and Opal hours are the same as I work. Spoke to Opal rep and completed all of the diagnostics. Same “add water” error occurred. Had to send unit specific information and they are going to send me a box to return the unit. Once they receive back, they will review and either fix or send a new unit. And, oh by the way, the warranty doesn’t reset so if the new unit is as crappy as this one, I’m out the $500. Ridiculous!! Update: Had a GE technician come out. He ran the troubleshooting and was told the machine would be replaced under warranty and someone from GE would be reaching out to coordinate. LIES… that was 3 weeks ago and no one called do I called. The GE rep transferred me to the Opal division where I was asked to again troubleshoot and that the technician was from GE not Opal so everything they said/did was incorrect. We owned a GE Opal 1.0 and it ran great for 3+ years. When it finally died and we couldn’t find replacement parts any longer, we purchased the Opal 2.0. What a waste of money. It is broke more than it works. We are constantly getting “add water” when the reservoir as well as side tanks are both full. We have tried all of the hints from the internet but no luck. We even tried GE but they were unhelpful. Do NOT buy this item.

El producto no funciona , la bomba de agua no trabaja y sale la leyenda de add water ,