I bought this heating pad for my neck and back. The size is bigger than most heating pads with a nice soft material, that doesn't need a cover. There are three heat settings and an auto shut off. I had a question and someone from customer service reached out to me promptly. I am happy with my purchase.

I love the super soft material, how quickly it heats up, the convenient timer option for 30 to 120 minutes, the 6 different heat settings, and the 7ft cord is wonderful! I first bought the blue one last Christmas for a relative. They loved it and have gotten a lot of use out of it. I came back and bought the black & gray one for myself! This would be the perfect gift for the person who has everything. It is great quality heating pad that has been put together rather well and brings pain relief wherever you need it. It is so much better than the one I have had for years and replaced it with because it is much softer and flexible, durable & the color options are great.

This hearing pad was great until it wasn't. I use it frequently to help with my back pain, but less than half a year later and it no longer warms up. Extremely disappointed. -- UPDATE: Not long after leaving my review, I was reached out to by the company. They offered to replace my heating pad at no cost to me. I was surprised and appreciated the service. It shipped out and arrived quickly.

I have been diagnosed with Adhesive Capsulitis\Frozen Shoulder. I needed to place heat on the affected shoulder after home exercises. The size of the pad works okay, but is a little too wide to only cover the back and front of my shoulder (I am small framed 5’3” and 132 lbs.) I found that it takes approximately 60-90 seconds for the unit to start to heat up. The temperature is best for me at medium heat setting and is easily adjustable if you require a higher or lower setting after the unit is turned on. I only require 15 minutes of heat, so I haven’t used the timer setting. Cons: The remote control does get very warm and can become uncomfortable to hold at higher temperature settings. The cord between the pad and remote is relatively short, so I do have to hold it or place it on my leg or arm. It is recommended that you not fold or lay directly on the pad, I sit in a chair so I’m constantly readjusting the pad as it can become uncomfortably warm on my breast.

I love the material and it covers my whole back which is nice on a cold night. The only thing I don’t like is that it shuts off after a while. I would rather it stay on until I shut it off but it’s not a big deal. Still love it.

While this heating pad gets HOT, you don't have to worry about getting burned (the last heating pad I had- I got some serious second-degree burns and bad blisters). There are three heating levels. Please see the photos of the timer- it is pretty simple to use- low, medium, and high. I didn't like that there is no timer on the heating pad- and it seems to turn off after an hour or two (I never have really kept track). But I use a heating pad most- at night- and the fact I don't know how long it takes to turn off- which means the lack of a timer isn't a bothersome feature with this pad. After almost a month- I don't think the feature is as important as I once thought. What I loved was that the night this heating pad broke, I ordered this one and had it in under 12 hours. I like to have heating pad access 24/7- so when the one I had broke after about a month and a half- I picked one out that was cheap and that would come quickly. Because it seems, no matter how much I choose to pay for a heating pad- none of them last me long. Why not try a cheap one after the expensive one broke after a month and a half? The one that lasted the longest was the only one I got for free- from my insurance (a few years ago). And it was the cheapest of the bunch. The most expensive one- gave me second-degree burns (with warnings I finally found out was in the fine print- the very very fine print they later pointed out to me) and broke after a month and a half. So I will see how this one lasts- so far so good. The heating pad size is overly large- as you can see in my photos- I took three larger paperback books and set them on the pad and there was still room on it- width-wise. The cover of the heating pad is also nice- and very comfortable. I also included a photo of the controller. I would encourage others, as I do with all heating pads after being burned- if you are using the beating pad on your bare neck or shoulders, even your back- don't fall asleep the first few times until you are sure your body can take the heat. You never know- the other pad wasn't even set to that high of a level (a five out of nine) when it burned me- it just got that hot. However, this heating pad has not done anything like that to me- I just always warn others now- just to be safe. I have had this heating pad for a month in a few days. So far I have had no issues, other than the fact there is no timer and that has not bothered me as it stays on long enough for me to fall asleep. I would say this is a great heating pad that can come to you quickly (if you make the right selections). And for a rough user- this one is still in good shape. However, if and when I have issues I will update this review accordingly below (and with a loss of stars, if needed). And if you're thinking of this item as a gift for anyone- I think you are an angel as I would love to be gifted heating pads as a present. Anything for a pain sufferer that can help- and heating pads do work (as a pain sufferer I know this to be true)! Please feel free to reach out and ask me any questions you may have about this item. I will get back to you as soon as possible with a response- if I have one (and I will do my best to get one). Thank you *****************************UPDATE (why it went from five stars to two) Update on Review January 5, 2024- Being very upset about what happened with this product, I had to update my review and let others know about this heating pad. After a little more than a month of use (started to use it on Now. 30) this heating pad no longer works. I am tired of spending money on these things and then- they quickly break. However this heating pad gets the award for breaking the fastest. So, unless you want to pay to possibly use a heating pad for a few days after it most likely could have been returned (like I want to deal with that drama- returning it)- try another one. For the money this one wasn't too bad but for it to break after a month with it's lack of any features- I would try anything else (if I were someone else). Thank you.

This heating pad is exactly what I was looking for, high-quality, and very effective with any kind of muscle pain or discomfort. I even used it on my dog when he had a strained muscle in his leg and it helped to put him to sleep and relax. Good price as well!

I really expected it to be larger after reading the information and looking over the photos, it is quite average sized and should not be called "XL". My cats love it and have taken it from me, but it gets pretty warm. It doesn't have a timer: it automatically turns off so you have to manually turn it back on. There are only three settings. Not as exciting as I expected it to be, but helpful in the winter. The cord is really long, which is helpful in case you aren't near an outlet.

Heats fast, gets warm enough!

I bought a heating pad on Amazon a number of years ago, and liked it well enough. But it wasn't until I started having severe back pain the past few months that I truly appreciated it. The controls were simple and, above all, the heat strength was impressive. However when I tried to order another one on Amazon, it was no longer available. So I ordered a different one based on "high reviews". it was extremely flimsy and disappointing, so I returned it. Began my search again, and found one that looked exactly like mine, under a different brand name, so I took a chance and ordered it. Turns out it is indeed exactly like my original one, and I love it! I can't recommend this gem of a heating pad highly enough!

Dejó de funcionar después de solo un mes. Pesimo producto. Desafortunadamente ya no lo puedo devolver

Tal como se anuncia, tal como se entrega. La calidad no es premier. En general satisfecho con la compra, pero hubiera preferido una duración del temporizador de más de dos horas.

I feel I can never get a heating pad that actually gets warm evenly. This works great. Cheap price, soft, and maintains good heat. Highly recommend.