Play Video Overview: I really love this scooter, like genuinely. I love it so much that I bought a second one after my first S2 was stolen. I have bought 3 scooters through Hiboy, the first being my NEX scooter which was a discontinued model, so when I damaged that one (my fault 100%) I decided to move to another great Hiboy scooter, the S2. I did this because I had wonderful experiences with their kind, clear and attentive customer service representatives (via email), so I wanted to stay with the company for sure. For this reason and quality of product, I think Hiboy is the best of the up and coming eScooter companies. Anyway, this is a stellar scooter. It's not extremely pricey like the Segway Ninebots or as cheap and slow as other brands like Gotrax and Hover. In fact, having used the various rentable Bird and Lime scooters a lot before this purchase I think I like the feel of the S2 more. So it's an affordable elevated quality scooter. I attached a pretty detailed video of a general overview of the scooter, and what I like, so definitely watch that. (In the video I referenced putting up a 2nd video to show how it folded and unfolded, but turns out I can't upload 2 videos. Just know that folding and unfolding is totally easy. I said it is tight, and it is, but I'd rather the folding mechanism be a little tight as it is on mine, than loose). Also, another broad overview aside I didn't mention in the video is that I like that for the charger, there’s a little light that goes from red to green when it's charged, so you don't overcharge it. If you have issues: When you open the manual it details the quick start info (how to put it together which consists of a few screws and an electric plug in) and in big letters it says if you have any problems please contact the company. Definitely do, like I said they have great customer service and are very willing to send you parts and even videos with how to replace parts/adjust the scooter (at least they did with my NEX scooter, can't imagine that has changed). My type of use: My commute is only about 2 flat miles round trip most days of the week, so I cannot speak to long distance commutes and how it would hold up. But as I said in my video it definitely reaches 18-19 mph, so if that's accurate to advertisement I see no reason why the distance it can reach isn’t close. In fact, since I bought it, I haven't had to charge it yet from the initial charge (have not used it that constantly though to be honest!). It has a nice bit of oomf from stop and doesn't really need any kicking to get it going (again I'm on flat roads). It's perfect if you're a college student on a big campus, live off campus (my use), or other urban & local roads commutes. Its size and speed makes it perfect for getting to places that aren't exactly around the corner, so you need to use a bit of road to get where you're going. Some of this review is merging my experience with my old S2 and this brand new one which I mentioned in my video seems to be an upgraded model. Regardless, I loved both. So yeah. The Hiboy S2. I love it. Hope my review was helpful!

I recently purchased the Hiboy Max Pro electric scooter, and I am thrilled with both the product and the customer service experience! First and foremost, the quality of the Hiboy Max Pro is exceptional. The scooter is robust, well-designed, and performs brilliantly. The ride is smooth, the speed is impressive, and the battery life is more than sufficient for my daily commutes. Every feature, from the acceleration to the braking system, works flawlessly, making my rides both safe and enjoyable. What truly sets Hiboy apart, however, is their outstanding customer service. From the moment I placed my order, the Hiboy team was incredibly responsive and helpful. They promptly answered all my queries and provided detailed information about the product. When I encountered a minor issue with the scooter, their support team went above and beyond to resolve it quickly and efficiently. The dedication and professionalism displayed by Hiboy’s customer service are truly commendable. Overall, my experience with Hiboy has been nothing short of fantastic. I highly recommend the Hiboy Max Pro for anyone looking for a high-quality electric scooter and a company that genuinely cares about its customers. Thank you, Hiboy, for a wonderful product and excellent service!

I purchased this scooter after reviewing many scooters in the below one thousand price range. I wanted something compact and light enough for in town and some rural adventures. I could not be more satisfied after traveling over five hundred miles of city and some off pavement riding. I am able to reach 22 mph. I have reached up to 35 mph, but on a steep downhill grade. I was not looking for too much speed from a scooter. This scooter is perfect for my need for speed. The fully charged battery has taken me up to 37 miles of aggressive riding before needing a charge. I get no fatigue in my legs or feet. The suspension absorbs the road and trails effortlessly. The build quality is beyond other brands. Some scooters just look poorly engineered. Thanks Hiboy for delivering an exceptional product ! I have the HIBOY MAX PRO with the seat option. I love the seat option for longer rides. The only problem I have now is My e-bikes are collecting dust. This scooter is so much more of a thrill and adventure to ride. Beyond Five Stars

The BMS (battery management system- chip responsible for making sure all the batteries are equally charged and used) died on it shortly after we got it, and the email system for Hiboys supports was terribly. Responses came back 2-3 business days later, and every email was like the first one- I’d respond to an email and the person responding to that one seemingly didn’t have access to the old ones. Very frustrating customer service. However, when it worked, it worked great. Top speed of 22mph, great total distance due to the large 720Ah battery. Good lighting all around made it easier to see at night. Be aware it’s pretty heavy- a little over 50 lbs, so not easy to carry around. ONE HUGE THING TO BE AWARE- REPLACING THE BACK TIRE IS AN ABSOLUTE ORDEAL. Expect 2 hours of time your first time, and you have to disconnect the the rear wheel from the battery compartment. It is way more involved than you think and a high risk you will cut some important on accident t.

So far good

It goes really fast, has great lights and lots of features. The solid tires make the ride a bit bumpy on rough ground. You get rattled a bit and your teeth chatter. The brakes are a bit too good, they are very sensitive and slam on the anchor as soon as you touch them. It has two types of break and both are very strong and responsive. It’s relatively light weight compared to other scooters I’ve ridden. The App is really good (although you don’t need it at all). I often use the cruise control feature. It has sports mode which is really fast. We get really good distance and battery life. It recharges in a few hours. Great value and has given us hours and hours of fun.

Works perfect, charges well and is over all a very good product

.noice from parts when using interlock

The battery is very poor and its even not enough for a normal ride Im sorry to spend all this money for a poor product like this