Surprisingly I had no issues with the pump! Love the amount you get for the price. The shampoo works like normal shampoo at least for me. My only complaint would be how flat and devolumizing baby shampoos in general make your hair😭 it doesnt help that im a fine hair gal either. But it makes your hair very soft and flat. The scent is pure heaven though, it reminds me of fresh heaven laundry! It also makes my head feel refreshed

I was born with extremely fine naturally curly hair which I have been battling all of my life. I have purchased just about every expensive shampoo you could possibly imagine and I'm sickened by the amount of money I have thrown in the garbage over the many decades of my life. I recently returned to Johnson's Baby Shampoo as, looking back over the course of my life, I am in my 60s, my very best hair years were always when I was using Johnson's Baby Shampoo. I MOST loved the original formula which they discontinued in the 1980s for some reason. While it is impossible to get that original formula I find the new formula to be far more acceptable than other shampoos that always seem to work well for a couple of uses and then something changes. Johnson's Baby Shampoo is always reliable for me and my hair always comes out the same with it. It cleans my hair very well without drying it out and I can even go without conditioner quite easily because it doesn't seem to roughen up the cuticle like so many of the very expensive shampoos do MY hair. My hair is extremely EXTREMELY fine and naturally curly which can turn into a fuzzy mess if I use the wrong product. Even though the company says that they have removed (traditional) sulfates, which I enormously disappointed about (because they really are needed to get out the oil in sebum and dissolve other "dirt") Johnson & Johnson seems to have come up with the formula that works almost as well. It always leaves my hair smelling fresh and FEELING clean. Never squeaky and never heavy and weighed down. When I use a proper product such as this my ultra fine naturally curly hair springs into long springy spiral curls instead of fuzz that other shampoos cause. They don't do it immediately but after a few uses my hair turns frizzy and unmanageable. I know that I can depend on Johnson's Baby Shampoo to have the same effect on my hair every single time that I use it. It doesn't seem to build up and my hair doesn't seem to develop an immunity to it as with some other shampoos that I've, historically, had to rotate around as my hair would probably accumulate build up or something. This new trend with sulfate-free shampoos was a nightmare when I tried them. Within a week my hair would get all frizzy and dried out and dirty feeling no matter how much I washed it. With Johnson's Baby Shampoo the outcome is ALWAYS predictably bouncy springy spiral curls and when I blow dry it it comes out feeling smooth and silky instead of rough and frizzy. It rinses very easily and cleanly too. I have a tiny little Maltese dog, have had Maltese dogs for almost three decades, and my go-to shampoo for their little white faces is Johnson's Baby Shampoo. I know that it's going to effectively pull the eye boogers out of their pretty little faces and leave their hair soft and smelling sweet while being very gentle to their eyes and delicate little ears. I am not crazy about the pump that comes with the shampoo and would actually prefer a pour bottle because the way that the pump is situated it's actually hard to dispense the shampoo without knocking the bottle over unless you use both hands, in which case you need a third hand to pump the shampoo into. I find that I do not need to use conditioner every single time that I wash my hair when I use Johnson's Baby Shampoo either. Hairdressers used to always scorn me for using Johnson's Baby Shampoo telling me that it was going to destroy my hair because I bleach my hair and blow-dry it. Well, I have found that THEIR ludicrously expensive shampoos are the ones that do the most damage to my particular kind of air. I think that stylists are taught that baby shampoo is bad in Beauty School. I have a feeling that is to prepare them to sell salon products rather than it actually having any truth behind it. I used to work in a cosmetics and toiletries manufacturing lab so I am quite familiar with the chemical components of shampoos and there is nothing in Johnson's Baby Shampoo that is harmful or drying to one's hair at all. When using styling products I find that the level of clean that Johnson's Baby Shampoo leaves my hair is the perfect base that allows my styling products to do what they do best without interaction from some kind of shampoo that leaves residue or otherwise alters the surface of my hair. It is an excellent product and I always keep a backup bottle and a little bottle for take with. It is one product I never want to run out of.

I still use baby shampoo because it smells clean, has a thick formula, makes skin soft, and helps with tangles. I prefer this brand, its quality is unparalleled. I like the big bottle with a pump. Does more than hair, great to remove mascara, and gunk in eyes, including styes. My daughter woke up with a bump on her eyelid. Rubbed this on and rinsed off before school. She never complained again about the bump because it was gone. Must have for contact wearers to prevent eye infections.

I bought this for my 8 yr old son. The size of the bottle is huge, I didn’t expect it for the price. My son loves the scent and shampoo quality. His hair is growing thicker and shiny. Will purchase again for sure.

"Love Johnson's Baby Shampoo! Gentle, tear-free, and free from harsh chemicals. Perfect for my baby's delicate skin!"

I use baby shampoo to wash my dog’s faces. When I received this bottle, the top of the pump was crushed. I transferred it to another bottle.

This is the only shampoo that I use when I bathe my Siberian Husky. It never hurts his eyes and it’s great for his sensitive skin. The pump container is so easy to use which I appreciate when I am trying to get him to stay still. You don’t need to use a whole lot of this shampoo to work up a lather. The scent is light and fresh. You won’t be disappointed.

Honestly I try so many baby shampoo , Cerave the Honest company but so far this it’s my favorite it’s cheap and leave my baby hair looking great and smell good .