UPDATE: the seller saw my review, reached out and did everything to make me happy. Glad I purchased this ice maker. This ice make does what it says it will do, which is no small thing. It does make nugget ice. It's not super quick about it, but it does do it. My two biggest complaints about this are the amount of ice produced and the noise level accompanying that. The basket on this ice make is fairly small. Combine that with the ice maker shutting off when the basket is about 80% full, and you're left with a 'full' basket that would roughly fill up a single large cup. Because these are small nuggets, they can build up by the ice outlet and tell the maker it's full. I don't really see a way around this, other than leveling out the ice in the maker every once in a while. Not a huge deal, but to fill an ice bin in our freezer (which is what we use this for) takes SEVERAL full baskets from this maker. The next issue for me is noise. I saw a few complaints on this when ordering, but am used to noisy ice makers so I didn't expect this to be much different. But this is certainly the loudest ice maker I've had. To the point where we turn it off when in the kitchen, and sometimes even when we're in the family room because this little maker is so loud. It does a fine job, but when this one goes, I'll be looking for a different model when replacing.

Play Video I really wanted smaller ice but I was hesitant about paying more than double the price. I am so glad I did. We love this. It stays plugged in all the time and is our main source of ice. A couple times a day we dump it in the big bin in our freezer. It works out great. The ice is kept cold by the insulation so it doesn't melt fast like you would think. Its dry and not soaking wet ice either. It does gradually melt and refreese but the ice never sits in water. It is not sonic ice like the description says. It's little triangle like nuggets. They melt a bit faster than sonic ice but I am not disappointed at all. Perfect for eating, we have used in our cooler, also it works good in ice packs too. I posted some pics, and a video showing ice dropping. It constantly drops a piece or 3 and fills up fast. It gets much fuller than what you see in the pics. We emptied the bin and the pic with it backed up and off shows you how it looks in the mornings. If u move the ice around a little it will fill on up. We love it. We use more ice than the average person and this works great for us. Oh, and it makes normal ice maker sounds, no more than the one in our refrigerator made. If you are trying to pick one and struggling with all the different choices we love this one and I've been using it a few weeks now. Every kitchen needs one of these.

My ice machine was not working right. I have only had it for six months. I contacted the seller who promptly responded to me. They were very nice and sent me a new machine. I am very pleased with the quick response and love my ice machine. Highly recommend them.

Makes great ice- little nuggets. The only drawbacks is how quickly the ice blocks the sensor telling you it is full. Seller was great.

I love my ice machine but the only complaint I have is that it didn't last long. I bought this 5 months ago and it has stopped working. Yesterday it started making this loud clattering noise and it was pretty hot. I turned it off and let it cool off and checked to make sure the water tank was full (which it was) but when I turned it back on, it no longer made ice. I am really disappointed.

Play Video If you LOVE eating crushed ice or just prefer this type of ice with your cocktails or sodas, BUY this ice machine!! It’s so simple and lightning fast. The size is perfect for your kitchen countertop. It looks beautiful. It’s simple to clean & operate; there’s only 1 button folks. The ice quality is everything you’d want/expect it to be, especially if you’re an iceaholic like me. Yes, I’m that lady who gets an extra cup of ice @ Chick-fil-A, but I no longer need to! It’s quiet, trust me; it may sound loud in the video but I was practically up inside the machine while filming, lol. Added Bonus: IT’S ON SALE! Do yourself a favor and get one, or more, while you still can. You won’t regret it, I promise 😊

We loved this ice maker for about 6 months and now it is making an unbearable clicking noise. We have tried all the troubleshooting and nothing is working. It also says full support for a year but I can’t find a way to contact anyone. I would have loved to give this 5 stars but since it didn’t make it a year and I can’t reach out to anyone I am going to have to give it a 3

I bought this for my grandmother and it worked amazing for the first 6 months; however, it randomly stopped working after 6 months. I think it’s a great product. It makes ice quick, it’s not loud, very easy to use. My only concern was that it stopped working within having it a year; however, the customer service was very nice helpful and they’re sending a replacement at no cost. My grandmother uses this everyday and was so disappointed when it stopped working, but the customer service gave zero hassle. Would 100% recommend given the fact the product is amazing and the customer service is also amazing.

Al principio estaba encantada con la máquina, me encantó cómo salían los hielos. Vi reseñas de que se descompone rápido y otras que sirve perfecto. Hagan caso a las reseñas malas, ni siquiera la tuve 3 meses y ya no hace ni un hielo. No la usaba a diario y la limpiaba seguido. Lo raro es que ni siquiera hubo algún ruido o algo para indicar que ya no funcionaba, solamente dejaron de salir hielos. Qué lástima, aunque no sea un producto tan caro, hace relativamente poco se me cerró la ventana para devolver. Muy decepcionada de este producto.