· New replaced remote.· No program needed,Just need put new battery to use.· Remote model: RMT-B104C· The replaced remote fits for SONY BLU-RAY DISC PLAYER models: BDP-S185 BDP-S190 BDP-S270 BDP-S300 BDP-S350 BDP-S360 BDP-S370 BDP-S380 BDP-S470 BDP-S480 BDP-S490 BDP-S495 BDP-S550 BDP-S560 BDP-S570 BDP-S580 BDP-S780 BDP-S360HP BDP-S360T BDP-N460 BDP-BX37 BDP-BX57 BDP-BX59 BDP-X2 BD-EV870 BD-EV970W· If you have any doubt with the remote, please contact us firstly. Package included: 1 x Remote Control