I agonized over which nugget ice maker to invest in, and we finally settled on this. First of all it’s small enough to fit under our low cupboards and in our small kitchen with little counter space. Secondly it makes perfect ice, not melty or too soft. Not only that but it stays frozen for hours after the machine stops producing. I guess if there were a flaw it would be the sound it makes when you first turn it on, it’s kind of loud. This doesn’t last long though, and once ice begins to fall it gets much quieter, and becomes just sort of a soft, low background noise. Overall I’m very pleased, and most importantly my boys have plenty of ice for bumps and bruises after sports.

I've only used it twice so far so I can't speak to how long it will last but it looks nice and works great so far. The size and shape of the ice is perfect! Its like ice you'd get in many restaurants or a hospital. I wish I had had it the last time I was really sick and needed ice chips to hydrate when I couldn't keep anything else down. These little pellets fit in the mouth great! It produced the ice very quickly!

We're very happy with this ice maker. The ice cubes are small and light, easy to chew. We haven't had it very long, so don't know about longevity. The design is great - easy to refill and get ice. The only reason it's not 5 stars is the slide for the ice isn't quite steep enough and ice gets stuck. We have to help the ice get down into the bin sometimes. It's not any louder than any other rice maker. Overall, a good purchase.

Play Video I watched critical review on this ice maker and I’ll address the few things that are common sense and that I’ve experienced in the 24 hours having this ice maker. 1. price tag, I love to chew on ice and I decided worth the price tag to get the ice I want. 2. Ice production at 33lbs a day. I find this very far fetched. You would have to have someone manning the machine to get that much ice. First and most obvious the ice tray isn’t big enough to hold 33 lbs and neither is the reservoir. PS if you need 33 lbs of ice a day you’re better off getting a commercial ice maker or 7- 5lb bags of ice. I believe it can produce that much ice but not without some work. Also when filling the basket you will need to check on it. This is nugget ice and square things don’t roll. So they stack up on top of each other and the machine thinks the basket is full. So I’ve pulled the ice forward so it can fill the back of the basket. I don’t find this to be a big deal. It’s one of the things I will deal with to have nugget ice. Also it’s still the first full basket so I don’t know how it is to maintain after a while. 3. Cleaning- haven’t cleaned it yet but think about the water in your area. If your faucets and coffee maker have a bunch of water deposits, what makes you think this is invincible of getting the same thing. You may want to get a water filter pitcher or buy bottled water if this is your situation. 4. Some people complain it’s noisy. But come on now, it’s a machine running. You’re going to have a fan to keep the machine cool. It’s not silent! But I will say it’s another fan running. I did question what was going on in the kitchen when I first started hearing the ice drop. Hahah! Then I remembered.. dork you just plugged it in and forgot?!? lol. 5. ice basket capacity. Well it’s just me at home and occasionally I’ll have a friend or two over. I imagine it would make plenty of ice. I would however make sure the ice tray was full and that I top off the reservoir so it’s got plenty of both to keep running. 6. Size. Two of my friends have bullet ice, ice machines and their machine is significantly larger then this one. I think it’s a nice size. And you can see the size of the microwave next to my machine. 7. Nugget texture. Everyone loves sonic ice. But realize sonic produces their ice and it sits in a freezer and is frozen before being put into our drinks. It’s going to be super crunchy. This is an ice machine and has a plastic bin to sit in before being put into our drinks. So as soon as it’s made it starts to melt. It’s the same as having a cup of ice vs a cup of ice in our fancy double insulated metal cups. So that being said the ice is not as crunchy it’s a little squishy. But if you want crunchy ice, throw it in an ice box and put it in the freezer. 8. Capacity of water reservoir is 1.1 Liter. So what I have is a small PUR water filter pitcher that I have filled with water sitting behind the ice maker. Pull the ice tray out and fill the reservoir. Ps don’t forget to tip the tray to the side slightly to drain and water from ice that has melted. 9. Power button and lights! One button on/off, yes please. And the maker has a nice light that glows around the button. White light for making ice, green for ice tray full, which can also mean that the ice is stacked up and you need to move it to the front so the machine can make more ice. (Remember square things stack) red light means your water reservoir is running low on water. And I haven’t seen it yet but when you do the self cleaning cycle, there will be a blue light. With all of this being said. I’m very satisfied with my ice maker and recommend it to others as long as you know it’s not a set it and forget it machine. And again square things stack. If you don’t want to move the ice at all, get a bullet ice maker.

The ice it makes is nice, but the pellets stack up in front of the sensor making the machine think the basket is full when it’s not. This isn’t a huge deal, grab the scoop and move the ice. But as of Feb 1st (the day after the return window closes), the ice maker started making a really loud screeching noise and now it barely produces any ice at all. I would not recommend buying it, only to be able to use it for 2 months.

I can't believe how awesome this is! The ice nuggets it makes has made me want to drink more water. I love it. Easy to set up and creates plenty of ice. One thing to note... The machine is relatively noisy as you would expect from an ice machine.

Ice melts fast, put into freezer, forms giant ice block. Ice maker itself does NOT keep ice cold before i can put it in our freezer. Don’t waste your time or money on this one.

So worth every penny! I am coming from a bullet ice maker, the difference is significant! The ice in this is way better! CRUNCHY! Cleaning this is also way easier, it uses a little less space than the other one. Love it!