First, let me start by saying I paid the full Amazon price for this item and have been in no way encourage or enticed to leave feedback. Am am floored by the qualify/price of this trampoline as well as the service. We received this trampoline the first week of July. Assembly was simple but there were a few tricky parts, like sliding the poles into the netting without the foam shifting, but nothing too terrible that we couldn't figure out. It took maybe 2 hours total to install with 2 of us. The kids, of course, loved it immediately. I liked the higher weight limit than most other similar trampolines and the kids like that the netting is on the outside of the padding so they get a little extra room. We got the 15 foot one and it's huge. Plenty of room! They put the sprinkler under it and jump in the water, the take their nerf guns in there...hours of fun. On July 22, just a few weeks after we got this thing, tragedy struck in the form of a microburst. Not really tragedy in the grand scheme of things of course, but the better part of a tree ended up wanting a go on the trampoline too! I guess it got tired of watching and wanted a turn. This was an insane storm, even by Kansas standards, which resulted in others' trampolines crushed like tinfoil all over the roads, a fire hydrant ripped out of the ground on our street, and a large round hay bale flying over a fence! Amazingly, we pulled the tree off to find a minimally injured trampoline! The frame was perfect, and not a single tear or snag in the jumping surface or netting! The only damage was that three of the netting poles got bent. I contacted the seller, who has bent over backwards to get us new poles. I mean, literally, they have provided the BEST customer service I have EVER experienced. So in summary, the trampoline is awesome. We were 5-star happy on day 1. And now, following its survival through that storm and resulting customer service to get it fixed, we're at like 10 stars! I've never been as happy with an Amazon purchase as I am this one!

We got our trampoline today, and I put it together myself. It took me about an hour and a half, but it came together smoothly. This is a very good quality trampoline. My daughter, who is three, got on it and would not get off of it! She jumped on it for an hour. Needless to say, it was super easy to put her to bed tonight. A couple things that I was concerned about: 1. The enclosure is on the outside. My neighbors have a trampoline with the enclosure on the inside and the pad goes over it. They hate it. They said it constantly comes up. I was skeptical when I ordered this, but it has great reviews. Here is my take on it; it is a great quality pad. The pad secures to the hooks on the canvas of the trampoline and it's not going anywhere. After my daughter, wife, and then I jumped on it, the pad didn't move. My neighbors also agreed it is a better design. 2. Set up: It was not bad at all. It would be best to have two people, but you can do it by yourself if you are patient and good with your hands. 3. The Materials: Everything I see points to a higher quality trampoline. You aren't going to get something like a springless trampoline, but those are 10 times the price. 4. It's a 330 pound capacity, so will it be stiff? This thing is amazing. I am 6'4" and weigh 220. When I really get going, my waist is above the top of the safety net; you will get plenty of air. My wife, who is 5'4" and 120, had no issues with getting great height on the trampoline. 5. The weight capacity: The main reason why we went with this trampoline was the weight capacity. Do you know how hard it is to find a trampoline with a weight capacity over 220lbs?! Well, here it is. I didn't have any issues almost hitting the bottom or anything (that frequently happens to me when I jump on friends' trampolines. Most trampolines, 12 or 15 ft, are 220lb weight max. 6. Size. We got the 15ft trampoline. This thing is HUGE!!! If you are thinking about the 12 or the 15 footer, just pay the extra money and get the 15 ft one (assuming you have a big enough yard). You WON'T regret it! 7. Tools: This thing comes with everything you need to set it up, to include gloves. Overall, this thing is awesome. Much better than any other trampolines I've tried, minus the super expensive high end ones. For us and our house, this is perfect. Thanks!!!!

We ordered this trampoline and spent a little more than the other brands in hopes that it would last longer and be more durable. We received the trampoline sooner than promised and the setup was pretty easy with two people, only took us about an hour. We could tell the product was high quality and all of the parts looked really sturdy. After about a month we had an issue with the blue pad that covers the springs, the straps that held it in place had ripped off of the pad so it was free to slide out of place and a few of the seams holding it together had ripped as well. We contacted customer service because we really have loved the rest of the trampoline and haven't had any other issues. Their customer service rep, Pearl, was great and very kind and helpful! She got back to us the next day and quickly promised to send out a new pad. We sent in some pictures and received the new pad within a couple of days. After installing I can tell that this new pad is going hold up much better and I am so glad we went with this company. Definitely a high quality trampoline!