Play Video **addition to this review. I recently had an issue with an error saying the feeder was blocked but it wasnt. After taling it apart and seeing there was nothing blocking it i reached out to their customer support through their website. About 12 hours later i recieved an email with detailed instructions on an update they added to my app and instructions to update app, remove batteries, unplug the unit, then add batteries back and plug it in again. It worked!! After a little over a week of trying to figure it out myself and being convinced it had crapped out after almost a year it's back on track. They were quick to respond and they so far have the issue fixed and I have every confidence they will help out quickly again should the need arise. Full confidence in their customer support and their product. This thing has worked well for almost a year until this hiccup and now we're back on track. So far I have only had it set up for about 30 minutes. Yesterday when it arrived I pulled it from the box and started set up when I realized I needed C batteries and a micro SD card, something I overlooked when I ordered it. No big deal, I went back on Amazon and ordered both those things and got them this morning. Meanwhile, I taught myself how it worked, got it hooked up to wifi, & washed the top portion where food is stored and the bowl. Let it dry overnight. Then when I got up this morning set it up without issue. Not sure why people say it's so hard to set up. But I'm also used to hooking up security cameras, fire sticks, and water leak detection units to my wifi, so maybe I just understand the steps better since I've done it quite a lot. Either way, it's pretty easy, just have some patience with the steps. My only issue really came with the fact that it locks itself like after one minute so when I was trying to get my password in it locked itself, but it's super easy to unlock anyways. I'm not sure if it would have made any difference if it was locked during this process, but the instructions said to unlock it so I made sure it was unlocked during this whole process. I tested it this morning and because I had the other version of this feeder that doesn't have the camera or use the wifi, my kitty Butters, came in to eat a snack as soon as he heard it hit the metal bowl. Added bonus is that it uses a metal bowl instead of plastic. Metal is much better for our fur babies to eat and drink out of. This one will be nice because it holds more than my old one, I can feed him snacks from work, and I can make sure and keep up with his eating habits. I also have it scheduled for his regular feedings twice daily, automatically, which was also easy to set up on the app. The app downloaded without issue. Set up was a piece if cake. All in all, so far, so good. If anything changes I'll update the review.

I was hesitant to buy this based some of the negative reviews but so far, I'm very happy with this feeder! I've done a few tests to rule out the issues that some people have reported and I'm happy to report that I haven't experience any issues in my case. At first, setting up the network and installing software update would fail over and over. What is odd is once I walked away from the unit, about 10 feet, it connected to Wi-Fi instantly, and software also updated instantly. Somehow the cell phone in-hand interferes with the unit connecting to the Wi-Fi signal. I wish I had known this from the start. I was concerned that my router is in the basement on the other side of the house. I was able to connect to 2.4 Ghz Wi-Fi and the signal has never dropped so far. I have 5 Ghz as well but the router is too far away and there's too many walls for a stable connection. Besides 5 Ghz is over kill, video streaming works fine on 2.4 Ghz and signal travels farther and works better through walls. I have an AC timer connected to my router and ONT to cut power to both at 4:30am every morning for 30 minutes. This simulates a power outage and the Petlibro reconnects every single time no issues. I tested the backup battery by disconnecting the power adaptor and the unit continued to dispense as per schedule with the 3 D-cell batteries! However, it disconnects from Wi-Fi when running on batteries. This was probably by design to conserve battery. Disappointed as I like to see the food in the bowl and option to manually feed for peace of mind! I found an easy and cheap workaround that maintains Wi-Fi connection on battery power. I connected a cheap $20 4000mah portable USB battery, that is used to charge cell phones, into the USB port and then I plugged a USB phone charger into that battery. The battery is charged and powers the unit at the same time. Not all USB battery packs have this pass-through feature, and I was surprised that this small cheap power pack did. I chose to use a higher quality charger instead of the included charger as I noticed that the included power pack got a little hot when charging this USB battery. I then disconnected the charger from the wall outlet to simulate a power outage and the unit disconnected from the Wi-Fi for only 15 seconds but then reconnected. It's fully functional running on the USB power pack, stayed connected to Wi-Fi and enough power to run for 6 hours! An even larger USB battery will last at least 12-24 hours longer. Keep in mind this is only helpful if your Router & ONT are also on battery-backup/UPS so they are powered during a power outage. I have the smallest APC UPS for the router and ONT that cost $69. Also, the D-batteries are not even used until this USB battery pack is depleted! So technically my current setup will continue feeding per schedule for about 24 hours using both batteries. The unit apparently doesn't draw a lot of power, so I wonder why Petlibro doesn't allow Wi-Fi on the D-batteries or include a rechargeable battery instead of 3 D-batteries. D batteries are not cheap, they will lose power over time and are sold in packs of four, so I have a single battery left over. My USB battery is always 100% charged and ready to go so I prefer this setup. So far, the portion size is consistent and zero blockages. Then again, I am using very small kibble and set to 1 portion for 6 feedings. I need to dispense the smallest portion and feed more often as my cat throws up if he eats too fast or too much. This unit is great as my cat hasn't thrown up at all since, I bought this unit! I wish I could select an even smaller portion. Portion size is bigger when using small kibble. An added benefit of the motion activated camera is that it's also activated when my cat is drinking from the water fountain 12 feet in front of the feeder. I never see my cat drinking water and now I have proof. lol I have not confirmed yet that the low-food alert works but I will update the review if there are any issues. Some users have complained that you can't delete a scheduled feeding. Swipe left and it gives you an option to delete a scheduled feeding. So far, I agree with everything that is being said in the positive reviews and luckily not experiencing the issues in the negative reviews.

Play Video I have been using this for about a week now and I feel confident in saying it’s a great product. I have two kitties and it’s been great, they love it! It was so easy for them to get used to. They are excited when they hear the noise of the feeder dispensing their food in the morning. I tried to include as much info as I could in the video since there isn’t many reviews on Amazon about this feeder. I’ll explain it here as well, the best I can. This feeder NEEDS a MicroSD card for the camera to record. I got mine from Walmart for $30CAD. You can plug this into the wall for power or there is the option for 3 large size D batteries, for my situation I thought plugged into the wall is better. I included a few pictures of what their pet libro app looks like. There is TWO pet libro apps, so make sure you download the right one for this model. It’s decently easy to set up, the manual helps, there is youtube videos online, and the app works great and pretty straight forward. If you are not good with technology then I recommend getting someone who is to help you just in case. You can schedule your pets feedings so you don’t have to manually do it. But if you check your camera from school or work and see their food is low, you can click Manual Feed and it will dispense a certain amount of portions that you pick. When I was first learning I did 4 portions, 2 per cat… well it turns out 1 portion is plenty per kitty in the morning and I feed them wet food for dinner. (But to each their own!) Just don’t hit like 10 portions and have the food flying out of the bowl haha. I haven’t had any issues at all with any part of the feeder or app, it’s all been working amazing and very easy this past week. Both my kitties can eat from the one bowl together as shown in the video, but they also just take turns. No issues there. Pet Libro has this same feeder with 2 bowls so if you have 2+ cats I would recommend getting that version of this feeder. If you have 1 or 2 cats this version is great, and it’s cheaper! Even if you have 3 cats you could make this work, just depends on your kitties personalities and how well they can share or if they are patient. As said in my video, you can set up the app to notify you for motion detection. It’s really quite awesome. Pet Libro did a fantastic job. I also bought one of their water fountains and it just looks amazing and works great. I’m so happy with this purchase, it’s an investment but definitely worth it. I highly recommend this automatic pet feeder and so far Pet Libro as a brand has been really really great. Great quality.

Funcional, buenos materiales, buen diseño, confiable. El producto cumple perfectamente con las especificaciones, es fácil de programar (solo hay que tener en cuenta que las porciones son de 20gr c/u), extra silencioso y ocupa muy poco espacio. Puede manejar croquetas de hasta 15mm, tiene pantalla touch que puedes bloquear y entonces no batallas con que tus mascotas presionen algo por error, de fácil limpieza. Definitivamente la mejor de su gama, bueno, bonito y barato.

Nice and easy to use feeder, with camera that you can see through an app. Really nice to have feeder which has allowed us to easily portion control our cat which needed to eat slightly less. Camera feature is great for when you out of the house and need some reassurance your cat is still getting and eating it's food! Being able to easily change the portions and schedule is great from the app, rather than having to fiddle around with any buttons on the device. Does seem to occasionally go offline for a while, not sure if this is from software updates, but happens every few weeks

Le distributeur de croquettes PetLibro est un excellent ajout à notre quotidien ! Il est très facile à programmer, et l’application mobile permet de contrôler les repas de mon animal à distance, ce qui est extrêmement pratique. La capacité du réservoir est suffisante pour plusieurs jours, et le mécanisme de distribution fonctionne parfaitement sans se bloquer. La qualité de fabrication est solide, et le design est élégant et discret. En plus, il a aidé à réguler les portions et les horaires de repas de mon animal, ce qui est un vrai plus pour sa santé. Je recommande vivement ce produit !

A life changer if you’re leaving your pet for long hours daily. I had some trouble connecting the app at first however after few attempts it worked. The only reason I’m giving 3 stars is because I am not sure how to contact there customer support as the lid is stuck and I’ve tried everything possible way to open it with no luck.