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Customers appreciate the TV's good picture quality, easy setup, and good value for money. They find it easy to set up and use, with tutorials available on the television itself. Many consider it an excellent choice. However, opinions differ regarding the sound quality, functionality, and overall quality.
Product Description
· QUANTUM MATRIX w/ MINI LEDs: Catch every detail in dark to bright scenes; Precise lighting from Mini LEDs boost brightness so you don't miss a thing · NEO QUANTUM HDR+: See sensational contrast, stellar brightness & vivid color—just as the director intended; Things on screen look true enough to touch; Absorb all the nuances of the latest movies and the shows you love made for High Dynamic Range¹ · DOLBY ATMOS & OBJECT TRACKING SOUND+: Put yourself in the middle of the action with built-in Dolby Atmos; When cars speed across the screen, sound moves right along with them to deliver realistic, 3D audio thanks to Object Tracking Sound² · MOTION XCELERATOR 144Hz: Play games and content with smooth motion and virtually no lag or blur; Get uninterrupted action with crisp visuals rendered at top speeds³ · REAL DEPTH ENHANCER PRO: Experience depth and dimension on screen just like you do in real life; Real Depth Enhancer Pro finds the focal point in each frame and adjusts for a fully dimensional picture · 4K AI UPSCALING: Whether streaming an HD movie, watching live sports, or looking back at home videos, experience it all transformed into sharp 4K resolution with our high-performance, AI-powered processor that upgrades content scene by scene⁴ · NQ4 AI GEN2 PROCESSOR: The NQ4 AI Gen2 Processor keepings everything running, using 20 specialized networks to drive the intuitive Smart TV Hub, Dolby Atmos sound, and expertly upscaled 4K resolution · AUTO HDR REMASTERING: Elevate your viewing experience with our best 4K color and contrast; AI-based algorithms help create brighter highlights and details· HDR BRIGHTNESS OPTIMIZER: Dark scenes become detailed so that everything is more visible; The tone of the image adjusts in real time so you can see the screen in any lighting· SAMSUNG TIZEN OS: In just a few clicks, get instant access to your must-have apps and endless content from the streaming services you love; And with Voice Assistants built into your TV, it’s easy to get to it all with just the sound of your voice⁵
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Hit Man HearneReviewed in the United States on March 5, 2025
Wow, this a wonderful television passing our expectations. It produces the perfect picture for the room it is in. It's bright with black blacks and vivid colors. I am very pleased with this purchase.
SilentOneReviewed in the United States on December 26, 2024
I finally decided to upgrade my Samsung UN65KS8000 as it was starting to show its wear with picture a little washed out and some picture bleeding. After a lot of research i decided on the QN90D. Delivery team was awesome as they assembled the product and actually placed it on the stand removing the older tv for me. i was able to set it up pretty quickly with apps and attached my 4k blu ray player. love the picture quality. audio is great. i testing stream quality and liked it. i also watched my 4k disc of Dune 2 and was blown away. no complaints about this purchase from me.
Gents AromaReviewed in the United States on February 28, 2025
I am very happy with the TV it works very well i. My bedroom love the picture on it is am very pleased with it
Alexander GutierrezReviewed in the United States on December 11, 2024
As a customer who has spent over $20,000 on Samsung products in the past month, including dryers, washers, refrigerators, stoves, TVs, and cell phones, I feel compelled to share my profoundly disappointing experience with this brand. Samsung, once known for innovation and quality, has become an obsolete brand, operating in a way that feels more like a scam than a trusted company. Here's why: Customer Service Lacks Any Interest in Helping the Consumer When you call Samsung's customer service, it quickly becomes apparent that they are disorganized and unprepared to assist. Even though you're registered in their system, they often claim they don't have your information. Agents lack knowledge, and their support process is frustratingly inefficient. Unwillingness to Replace Defective Products Despite reporting issues with a new TV that arrived with clouding, Samsung refused to replace it, insisting instead on repairs. After long calls and numerous tests, they sent a technician who replaced the screen, but the clouding persisted. The technician then said there was nothing more he could do and left. When I followed up with Samsung for a replacement, they refused, stating that multiple repairs are required before considering a replacement—even though the product is less than 30 days old. Unprofessional and Ineffective Technicians The technician who visited did not take the issue seriously and dismissed the obvious defects visible on the screen. Their lack of accountability only added to the frustration. Declining Brand Reliability Samsung's products and service no longer reflect the quality and trust the brand was once known for. This experience has left me feeling scammed and betrayed as a loyal customer. I strongly advise against purchasing any Samsung products. There are better, more reliable brands in the market that prioritize customer satisfaction. Save yourself the frustration and disappointment. As someone who has invested heavily in Samsung, I can confidently say I will never buy another Samsung product again. Consider this review a warning to any prospective buyer. Think twice before choosing Samsung—it's no longer worth the risk.
SubkillerReviewed in the United States on March 2, 2025
First 24 hours My house is in the Samsung ecosystem and have been for 20 years. I much prefer it to Apple. All of my monitors and TVs have been Samsung's for two decades. I'm not exactly disappointed in this product after a day, but I'm not completely thrilled either. First off delivery went nearly trouble free. I was there to lend a helping hand when needed as the box was bulky. They were very helpful, well-mannered and enthusiastic. Never had a bad experience with a big box delivery from Amazon. On to the TV. Less than 24 hours in but setup was a breeze as I imported all my previous Samsung TV settings to the new one via the Samsung SmartThings app. The picture is great but not perfect and I didn't expect it to be perfect. There seems to be a bit of artifact in the upscaling of older shows particularly those in 4-3. I know this is a common issue but I was led to believe that Samsung's AI upscaling was better. I'm going to wait a week and see if the Intelligent mode with the AI Optimization enabled will improve things. I tried manual settings and I have some experience in this field I was in charge of producing Navy Aviation training videos in California. However, I'm not expecting professional calibration out of a consumer product. I will review everything from 4K down to kenescope. Not expecting much of the stuff that was kenescoped but it'll be interesting to see if 4x3 series filmed on well preserved stock holds up. So far that's my only beef, and it's a small one. My TV is in a bright room and it this TV handles reflections well. I only notice a couple of stray ones on extremely dark scenes. I got this TV on a great price and I know I could get Inky blacks with OLED but I only paid a third of what it would cost and in my viewing room light would be an be an even bigger issue. If I have to I'll just get light blocking blinds made specifically for this...my low-tech solution from somebody who spent 30 years in the high tech world. Failing that being satisfactory, I will contract with a professional calibration service. I just don't have the equipment and current knowledge anymore. I'm okay with that I guess but I didn't have to do with my previous if 2021 55 in qn85. So a custom calibration may get the light level to where reflections not noticeable and may improve upscaling but I have my doubts about that.. but I'm pretty easy to please if the blacks need to be slightly less black I'm okay with that. I'll check back when I more and observe more. So far I am satisfied not ecstatic but satisfied. But prospects look good for this going to five stars.
S.K.Reviewed in the United States on January 13, 2025
Just Amazing picture Quality! The most Vibrant Color with the Sharpest Clearest Detail, you can almost Touch It! Same picture Quality Viewing from the side edge of the screen, Incredible! Super Brightness control, screen will still be visible in any bright room! The built in Sound Speakers is Great enough, no absolute need for a center speaker! Excellent Fast Motion refresh rate! I never thought there would be a better TV than my Samsung High End Plasma! SAMSUNG topped themselves again! LOVE SAMSUNG products, we have owned many of them, always reliable, we have had the BEST LUCK with SAMSUNG, Thank You!
jeff sniderReviewed in the United States on February 10, 2025
I had the Sony Bravia 7, but returned after a known issue had no fix at this time. I'm glad it happened, this tv is has easier picture adjustments, and an AI setting that is my favorite. The blacks are just fine, and compared to my lg CX OLED it's a much better picture, and no fear of the LG burn in