Bought this for my wife, I already have one I bought new couple years ago. Can't find new ones but found this one on Amazon that is supposed to be like new and renewed, unlocked phone. It does look like new and took to Amazon store to have data from old phone transferred to this phone. Only negative I have was that I tried contacting seller about phone with question I had after I received it and didn't get a reply. Ended up I didn't need to hear from him anyway.

I've previously had an LG and three Motorola phones. I'm not picky, so they've always been on the budget side. Always had to replace because of internal storage limitations and/or battery issues from long-term use. This time around, I decided to plunge for a budget-level Samsung, as I've enjoyed my experience with one of their GalaxyBooks over the last year. Loved the A14 5G at first, it's a major step-up for me in all of the specs. Or so I thought. After having it for six weeks, I just dropped it about 2.5 feet from counter to linoleum floor. Landed face down in a case, but I didn't think much of it as I've dropped old phones from much higher distances onto concrete and simply picked them up and kept going. Not so with this phone, whose screen went black and left me unable to interact with it. Force restart caused it to vibrate, so the internals are still working, but the screen is just dead. Never dropped it before, and never in my life have I had a phone screen quit on me, let alone after such a minor incident. After growing frustrated with lack of response and research that yielded there's probably nothing to do but replace the screen (which would cost more than I paid for this phone), I smacked the screen in frustration and wow - screen cracked. That's never happened to any phones I've owned, either, no matter the abuse I've handed them. Conclusion: back to Motorola I go!

My father is in a nursing home and his phone access was through a nurse's station and was hit and miss. We purchased this phone to allow him to call and text us and we have better continuity. We purchased this refurbished phone and it works perfectly. We utilize the Mint Mobile phone service and spend only $15 a month. It has all of the features and we downloaded enough apps to keep him busy. The phone was not too complicated and we did not pay retail for a brand new phone.

Ok, so my mother-in-law (the technophobe) baby sits my 1 year old and has an old half broken prepaid flip phone that won't pick up a signal at our home. Truth be told all cell phone coverage is a blackhole at my house. It is in a rural location surrounded by hills. But I do have fiber internet and cell booster with AT&T that works great but you must have an AT&T phone to use it. So off to the AT&T Store we go. Long story short, I told them I needed a cheap phone for a technophobe and they tried to sell me an $800 phone (locked of course). Not no, but Hell No! So I ordered this, got it the next day. Yeah it's got a couple blemishes but once the protective case arrives tomorrow, they'll never be seen again. Took it to AT&T today and got it a sim card on my existing account for a mere 5 bucks and connected to the cell booster effortlessly, full bars (in blackhole). Even got her a 256 gb sandisk sd card for more storage than she'll probably ever need for $20 here on the 'zon. That math adds up to a mere $125, a damn sight better than $800 any day of the week.

Like new, no scratches, scrapes or wear. Very easy to set up. Great functionality for the price.

It came in when it was supposed to was packaged great nothing wrong with the phone at all set it up easy everything worked great my grand daughter loves it thanks

The Germans have a wonderful word concoction: "Verschlimmbessern" Meaning to improve something continuously and by that making gradually worse and eventually useless. In our "update mania" world this here is a classic case. The phone has a way to sensitive touchscreen and no matter what you try from the gazillion settings there is only one to increase the sensitivity but not to decrease it! You can search online that issue. Tests I did show that the touchscreen responds when the finger is actually is not touching the screen but is 0.5- 1mm ( 1/52" - 2/52") away from it! This leads of course to an absurd overreaction when you handle the phone, even with the palm protection on, it reacts unintentionally. Often even it responses before you have actually touched anything simply because you moved your finger without touching the screen! Then there is the OS, by now Android 14. Another effort to overload an overdo many functions and poorly organize them. all of course in the eternal other obsession "security". The [settings] interface is not intuitive and straightforward anymore like it used to be in older android OSs. Whereas like in earlier versions you could customize and prioritize which icon functions you wanted where, that no longer seems to be possible. And then of course the confirmation pop-up window mania. Say you want to turn something off or delete a message/email. You have to go on a regular basis through three confirmations! DUH? Say you select an email or SMS and click on delete, then it asks you first if you want to delete it, and then and then again were you wanted deleted to and finally you need to confirm that! Really? Seriously? notwithstanding that the new and improved absolutely outlandish privacy terms and all other terms all of them with their 10,000 links to other terms about terms and privacy etc. blah blah... I really feel being raped on a daily basis. Furthermore for some reason despite larger screen all the fonts are smaller but layout spacing is larger with more wasted space. (yes I tried the font sizing). Total useless another feature is, that you can choose from an endless variety of different fonts... Any app you start needs a gazillion confirmations requesting permission to give access to this and that, here and there etc. etc. Overall straightforward sensible layout of the interface and functionality is gone. Here's a personal comparison and experience. Before I upgraded to this phone I had a Samsung S5 with OS Android 6.01. Everything worked fine I never had an issue SMS and MMS sent out instantaneously and everything else worked. Of course with new apps the phone became, aside from artificial incompatibilities, slower and slower. P part of a marketing ploy probably. Now I have a Samsung A14 5G with Android 14. MMS take much longer and needs two or three confirmations... And when executing a functioning in an app, next time I open the app I have to navigate back as it doesn't go back like previously by default. There's more but that would take up too much space to writeup here. Remember the peaceful relaxed time when we had a Bell telephone and a typewriter? We were able to communicate and even managed to fly two men to the moon and bring them safely back...