Where to start? With the bad, let us get that right out of the way. The mapping is abysmal, truly, we have run Bruce (if you can name a Shark branded robot vacuum, what other name than Bruce would you choose) 25 times, he is nowhere near mapping our house, compared to my brothers robot from a competitor who rhymes with BOOMBA, which did it in three runs. This Shark does not even play the same sport....this prevents me from doing room specific vacuuming. And that is it. Unless you have a multi story house, where this feature is a must have, set Bruce and he will clean you house. Wonderfully. Next, the not so great, Bruce is so mentally challenged. For a smart device, he is pretty dumb, but you want to know something, Bruce is determined. He will get the job done. He may have to fumble and bumble his way about, but he will get it done, and, if you watch, he does get a little smarter each time, just a little, but it is noticeable. Bruce used to do the house in large, long swaths, now he breaks it into one half of the house, then the other, and just the today, a new feature, he went around the perimeter of the house, cleaning the base boards. Small steps. As for his vacuum, top notch, perhaps too good. Bit of advice, if you get your own Bruce, run the beast on low suction for at least the first 4 or 5 runs....another con, Bruce does not know when he has eaten too much, and like a greedy guppy, he dies...locks up and cries for help... remember, I told you Bruce is not bright, but he is a work horse. When this happens, you cannot tell Bruce to restart, he has to start over, and hopefully one of Bruce's engineers will fix this, since Bruce will never know how much he has consumed, he has not the ability. Perhaps a command to send him to his base to empty himself, or a shorter duration than the 30 or so minutes it defaults to. Oh, and the base, the self empty….I am sure robot vacuums before the base were fine, if tedious, since you had to clean them every time….but the base, oh the base is pure genius. Bruce’s base is perfect, we take up with a button, and open it with a button, and never have to touch the refuse. No bag to buy, just push a button, the bottom opens and all that stuff drops out. If you have not noticed, but this family loves Bruce, we are now looking at getting Bruce a skin, to spruce Bruce up a bit…We have had Bruce for a week now, barely, but already Bruce has made an impact. I absolute honesty I cannot recommend this product enough, it works, it has quirks, but it works, and very well. Bit of advice Turn on all your lights until your Bruce gets a good map of the area, he is a camera based robot and needs to “see" the ceiling, mostly, for landmarks. Run it on low the first few tries, while Bruce bounces around the first few runs, then move to medium and so on. Remember, Bruce has no sesnor in his bin, he uses a set algorithm that tells him to go back to his base and dump his load. It is terrible. But his vacuum is great, so he gets too full too fast. I can manage it a little for the quality of his cleanup. Because our house is neither toddler nor robot ready, we did not have all our rooms ready, and so we began mapping with the bedrooms and bathrooms doors closed. This turned out to be a blessing in disguise, the mapping is not great, but it does move forward, slowly. Bruce stared being more efficient in our great rooms’ right about the time we added the bedrooms and bathrooms. Our house, 3 bedroom, 2 bath, 2 great rooms and a heart kitchen, Bruce can do it on one charge now, I think because we basically added one room a day after his initial runs. I think you can tell, Bruce has been a wonderful addition to our home, truly, a robot vacuum was a luxury I didn’t think worked. It works and now I know what gift I will give every new home owner I know. There a lot of options out there, some a lot cheaper, and if those meet your needs, get them, some a lot more expensive, and aside from one specific feature Bruce does not have,( multi floor mapping) I cannot imagine they are better. UPDATED 2/19/20 Mapping works now, had to delete the map once , run it three times, and bang! house mapped. Room specific vacuuming unlocked! Suggestions to others having issues. Delete the map and ( and I think this part is important) run the vac with every light you can on. The robot "see" and makes its map on your ceiling, the more light, the better it see's. To reiterate, my little robot, Bruce, has literally changed my house...cannot recommend enough. Updated 2/5/21 A year later and no regrets. One of, if not, the best purchases I have made for my home. I will state again Bruce is an addition to the house and family, he is almost a pet....a very dumb, but very hard working pet....he is like a toddler...he seems to always want to be where you are... He cleans your floors and carpets...If you are on the fence about buying a robot vacuum...let me put you at ease...buy one, this is no longer a luxury to my home, they are a requirement, utterly worth every penny. As for a Shark...I love mine. Works great, does what it is supposed to do. The only house I wouldn't think this is perfect for is multi floor homes. Short of that... a must have. 4/28/23 Still the best purchase we have made for our home cleaning. No change there...but a small observation...recently replaced some furniture and changed the layout of our home. We had to move the dock from a north to south orientation to an east to west...and, I swear, it now navigates even better than before.

Right out of the box set up was simple, and after the robot charged, it did a tour of the house. The map was accurate and pretty detailed. The app is easy to use and guides the user through setting up zones and schedules for cleaning. The robot itself isn’t overly loud, but the vacuum when emptying the bot is. However, the cup empties completely. If the bot’s dirt cup fills while cleaning, it returns to the base, empties, and picked up exactly where it left off. Same if it runs low on charge. It does take 3-4 hours to recharge, but it returns to where it left off and finishes. I also did a matrix clean in our bedroom to get all the dust and dirt from under the bed, and it did just that room flawlessly. No issues with our multiple area rugs or going from bare floors over thresholds into carpeted rooms. It has done three whole house cleanings, and one matrix clean with no issues and plenty of suction to pick up small debris, dust, and dog hair. (We have a long hair shepherd/chow mix. Hair is everywhere all the time.) I have not yet cleaned the wheels or beater bar but plan to once a week. I purchased replacement filters, and brushes upfront to prevent downtime. I can’t yet speak to the durability because we’ve only had it a few days, but it doesn’t smack into things to find them, the sensors seem to be working as advertised. We own multiple Shark products (and Ninja). All have performed as expected This robot vacuum is no different. Great value for the money.

This robot cleans great and the mapping was very accurate. I am quite pleased with how it cleans. The only issue we have is that every two weeks, so much hair is collected at the ends of the roller (under the caps) that it can no longer function. We keep getting errors that the roller is stuck. This is pretty easy to fix, as we just pull the hair off, but it is annoying. Also, be careful when emptying the bin. Make sure you securely snap the orange clip in place. I wasn't doing that tightly enough and dumped dirt on my floor twice when pulling it out before I figured out the problem.

I couldn't be happier with my Shark robot vacuum! From the moment I set it up, it has been a game-changer for keeping my home spotless. The setup was incredibly easy, and the app integration is seamless, allowing me to schedule cleanings even when I'm not at home. The suction power is phenomenal, effortlessly picking up dust, pet hair, and debris from both carpets and hardwood floors. I love how it navigates around furniture and obstacles with ease, ensuring that every corner of my home gets cleaned. The self-emptying base is a fantastic feature, saving me time and effort while keeping the vacuum running efficiently. One of my favorite aspects is the advanced mapping technology. It creates a detailed map of my home, so it knows exactly where to clean and avoids areas I don't want it to go. The battery life is impressive, easily handling my entire home on a single charge. The Shark is quiet, efficient, and incredibly effective. It has truly made my life easier, and I can't imagine going back to manual vacuuming. Highly recommend this product to anyone looking for a top-notch robot vacuum!

We have a Golden Retriever who sheds a lot and brings in pine needles, dirt, and other yard debris. The Shark gets it all in its nightly run and we wake up to a clean house. The dust/fur bunnies no longer exist and, because the floors stay clean, the dust on the elevated furniture is decreased. Moreover, when our dog gets the 'zoomies' inside, the air purifier does NOT go crazy from all the dust that previously got kicked up from the carpet. The mapping software is great and the ability to setup exclusion zones works well. We have some counter stools that, prior to the exclusion zones, the Shark would try to climb because of their low base. But like with ANY robovacuum, or regular power head, you do need to do maintenance; i.e., clean the filters and remove hair that gets embedded in the wheels. Overall, this is a great unit and was a Prime Day steal!

EXCELENTE PRODUCTO PARA EL HOGAR, MANTIENE LA CASA LIMPIA DE TODOS PELOS QUE TIRAN MIS PERROS HUSKY

I don't often leave reviews, but I have been shocked with how good this vacuum performs. It maps the house in no time at all, and then will go through and clean every room perfectly. I've never seen the floors in here so clean, and you can set schedules to make sure they stay clean too. The amount of time you save vacuuming and just the stress it takes off your mind by not having to do something like that is really great. The regular price is quite expensive, and I got it on a prime deal for $300 canadian. For $300, this is an absolute no-brainer. For the regular price, well it's a little too rich for my blood but definitely worth the investment if you have the cash.

Amazon no debería de vender algo que no tiene soporte en México. Por otro lado, creé una cuenta de USA pero la app no funciona porque no deja verificar el correo. El correo de verificación si llega pero cuando vuelves a la app dice que lo ha sido verificado. Es un problema muy común que si lo buscas en internet tiene muchos años sin poderse resolver.