This has been one of the best purchases I've made. I bought the 2-in-1 Vacuum & Mop model and it has made a huge difference. My house is all hard tiled floors with area rugs and this works extremely well for both vacuum & mopping modes. Before the first clean, it runs a "Discover Mode" where it maps out your house and all potential obstructions, it then shows a detailed map in the app. You then set rooms and zones on this map, "no go zones" are pretty self explanatory, the carpet zones are used so the robot doesn't mop any carpets or rugs when in mop mode. The robot automatically empties its dust bin into the charging base. Shark says you only need to empty the base once per 30 days; I find I need to empty it every week, but I have very high traffic in my house. You can schedule it to run daily which allows your floor to stay clean automatically. The dust bin has an integrated water/cleaner tank, you just fill this up with either Shark Vacmop cleaner, or water and your favorite mopping cleaner. I use a water/Pine Sol mix with a little bleach added. The vacuum is very strong and picks up pet hair with ease, you can change the suction power level in the app depending on what you need. To put the device in mop mode, you have to load water/cleaner then attach the mop pad attachment to the bottom of the device. The mopping mode works very well, the device moves the mop pad back & forth and spins around to make sure the floor gets clean. This has been a great device for my house, having all hard floors and living with a lot of people, this makes an enormous difference in how clean the floor is & stays. Just having a device that will automatically vacuum no mater if you remember or not, helps keep my house SO MUCH cleaner than it was before. If you're on the fence, buy it, you won't regret it.

I had the Neato Botvac D7 for years. That machine started off great, however shortly begin giving us issues disconnecting, not recognizing the floor plan, failed parts that my husband replaced several times, app failure. Neato didn't make improvements to the app to fix the issues and finally it was just dead. I considered irobot but couldn't afford it with our crap economy right now, so I saw this shark. I've had other shark products and loved them so I wanted to try this one and luckily snagged it on sale. So far I'm in love with this vacuum, far superior to the almost $1000 Neato I had. Some people complained about the battery life, the fact that you have to swap out the moping head, and that it needs to doc to empty often. However, none of those both me. Some things are the way they are in order to keep the machine small and lightweight. It is slower than my old Neato and has to charge more often, but I'll tell you that it does a MUCH better job actually picking up debris than my old one. I'm glad its slower, as it should be. How can it clean when its zipping around your house? The mop head should be changed out because you need to fill the reservoir and change the cleaning pad anyway, so who cares. Plus, you're likely not going to mop every day. The app functions well and is easy to use. This mapped my 3000 sq home 1st time no prob. I added no go zones and identified rugs easily. The app lets you schedule a whole house cleaning but I'm sure you could also schedule room or specific zone cleanings if you create other maps just for those areas, but haven't tried it yet. I clean my whole home every day. So far I love it. We'll see if any issues arise after a while.

ANOTHER UPDATE: WORTH READING!! Feb 5, 2023 Call customer service. Seems there was a software update the destroyed the units software. They apologized multiple times, and they are sending me a brand new, updated model, FREE! Even tho i am annoyed by some issues, i can overlook that for a company that honors issues with their product. THANK YOU SHARK! Another update: Around Oct 2023 it just stopped working. Cleaned out EVERY SINGLE spot on vac i could. Unistalled and reinstalled app. Even tried a new battery. Followed EVERY recommended process. Didnt help. Now jan of 2024, STILL wont work. Lot of money for something that only worked about 18 months :( Update 8-29-22. So, there has been an update to the app. And now it seems the vacuum is behaving itself, and doing fairly well. Before, it would miss half the room and not come back. Now it comes back. When it needed to dock, it would take forever to "find it's way" back. Now, when the chime plays, it goes STRAIGHT back! No fumbling around try to find home. It actually went STRAIGHT back to where it left off! First time for that! Don't know if that's what did it, but happy for the app update! We will see how it goes from here :) Update. 8-22-22 Definitely would NOT purchase this brand again. Unless it's $10, cause that's about it's worth. Doesn't pick up well. Is even worse when it's full (it doesn't always go empty itself when full). Even tho house is mapped, it just rambles around the house, couple laps in each room, til the battery runs down. Then I have to let it charge and go out again. LOVE that it's self emptying, but it's hit and miss when it comes to getting everything. Misses half my living room most of the time. I think the "mapping" thing is a bunch of BS. Which leads to my next negative.... have tried 5x to get it to clean a certain room, with only 1x of success. Am I happy with it? eh. Would I buy it again? No. Oh, and another drawback, when it does miss a spot, I can't redirect it to said spot. My last robot I could do that. With the remote, I could direct it left, right, backward, and forward. This one you can't do that. BUT, that all said, it DOES empty itself. :)

Play Video Estoy fascinado con mi Shark es muy buena en aspirar piso y alfombras, al momento de ponerlo en modo trapeado hace doble trabajo aspira y trapea deja los pisos muy limpios con la trapeadora. Es muy importante quitar obstáculos grandes para que haga bien su trabajo…. Ahora lo malo es que soy de México y no existe aplicación para poder controlar desde un dispositivo móvil. Hago llamado importante eh urgente al vendedor que liberen alguna aplicación para uso en México. Es muy buena la Shark como para no poderla usar con aplicaciones.

Does an amazing job

I have a health condition that prevents me from vacuuming as often as I should to keep up with three shedding dogs. Years ago, I purchased a robotic vacuum but it couldn’t keep up with the fur balls and dust bunnies that were taking over the house. Plus, emptying the dust bin and untangling the roller were tedious and time consuming. Well, my life has been changed by my Shark IQ robot vacuum with its self emptying bin. It really has impacted our household favourably and lifts my spirits when ever I see him doing his job. I have named it “Pierre” and he quietly moves through the house doing a wonderful job. My sister-in-law purchased a unit after seeing Pierre in action. This is a fantastic robot vacuum...Pierre, I love you.

Sold to the uk, but with a us plug and suitable for 120v 60hz. So totally useless. And now they’re refusing to return it. Advert says 240vac and the questions say it’s a uk plug. But it’s just a plain lie. Not clear whether I’ll get my £750 back. Totally disgusting

I am SO impressed with this little robo vacuum! I did a lot of research before purchasing as we have a dog who sheds a lot, and this truly does live up to the reviews. We have carpeted floor and it's able to pull a lot of the hair out of the carpet. If you run it once a day or every other day with a shedding dog, you will be in good shape. It mapped our entire floor perfectly in the first run. I was blown away. The technology has come so far! The app is clean and intuitive. It also makes setting up the Shark very easy. After it is finished mapping, you can add labels to each room, and schedule it to run at certain times, and in the rooms that you choose. If it gets full while it's doing the cleaning session, it will find its way back to the docking station, empty the dust and dirt, and then go back to wherever it left off. The only downside is that it can only map one floor in your house. If you're in a two story house, you can still use it on other floors by moving it to the floor you want to clean, and pressing the "clean" button on top of the vacuum, but you won't be able to do this from the app. It is fairly quiet, and has a low profile. It's able to sneak under beds and tight to reach places very well. Battery life seems great and no concerns there. The docking station is small enough that it isn't an eyesore. It comes with a nice little mat that the robot drives onto. When the robot docks itself, empties into the docking reservoir after a few seconds. This part is fairly loud, but only lasts a few seconds. For the money, you truly can't beat this powerful little robot!