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Customers find the robotic vacuum cleaner effective at cleaning and mapping. They appreciate its self-cleaning feature, making cleaning easier and fun. Many customers find it easy to use. However, some are dissatisfied with the app functionality. Opinions vary on how well it works, its quality, value for money, mapping capability, and noise level.
Product Description
· UP TO A MONTH OF HANDS-FREE CLEANING AND MAINTENANCE: The robot automatically empties debris into the 60-day-capacity bin, automatically refills its own water tank for up to 30 days, and washes and dries the mopping pad after every clean. · 5 INTELLIGENT POWERDETECT CLEANING TECHNOLOGIES: Five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. · UP TO 2X BETTER CLEANING COVERAGE*: With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. (*vs. Shark ION). · CLEANS HIDDEN DIRT AND STUCK-ON STAINS: DirtDetect identifies areas with more debris then boosts vacuuming performance. Use StainDetect to target areas with more stains and the robot will boost mopping performance by taking multiple cleaning passes. · ADVANCED EDGE CLEANING: No cleaning details missed—when vacuuming, EdgeDetect blasts air to push debris from edges into the robot’s cleaning path. While mopping, it extends the pad up to an inch for edge-to-edge mop cleaning. · CUTTING-EDGE NAVIGATION TECHNOLOGY: The advanced 3D sensor and 360° LiDAR work together so the robot can detect and avoid obstacles and furniture, adapting to everyday changes while diligently cleaning your home. · SET SCHEDULES, CLEAN ON DEMAND, TARGET CLEAN: Let the robot do the cleaning, and tell it exactly how you want the job done. Target specific spots for extra cleaning, set up no-go zones, create a map of your home, schedule cleanings, and more. · WHAT’S INCLUDED: PowerDetect Robot, NeverTouch Pro Base, 2 Odor Neutralizer Technology Cartridges, 3 Mopping Pads, 2 Side Brushes, 12 oz. bottle of Shark Multi-Surface Cleaner.
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Valkyrie99Reviewed in the United States on January 2, 2025
We’ve owned two I robots in the past and we’re currently using our last one purchased, I was apprehensive to buy the Shark brand since we had bought a mid-grade upright corded one 5 years ago which we never liked due to poor performance. I purchased this as an early Christmas gift for my wife, after using it for the last three weeks I can attest to the great cleaning and mapping capabilities. My wife loves loves the self contained feature which requires very little upkeep, the mopping feature which we weren’t expecting to be very useful is one of her favorite features, we have wood and brick pavers in our house with only two small guest bedrooms that have carpet in these. The carpet is mid-pile depth, the vaccum does a okay job on it, this is the only weak point of the unit. The lifting capabilities of the unit is great it works well, it rarely gets stuck. The shark is much better than the 960 I-robot we had, the performance and mapping capabilities are substantially better. The 960 had become unusable due to the unit not recharging. I purchased for 699.00 on Black Friday but if I had payed full price I would be happy with the purchase.
DawgfanReviewed in the United States on December 6, 2024
I have tried multiple robots with mopping features and without mopping features. We have 3 dogs, 2 of those dogs are big dogs (one is a Rottie) that shed and track in dirt from outside. I have been extremely frustrated with keeping the dirt, fur, and dust under control. THIS IS THE ANSWER!!!! Omgoodness!! I cannot get over how much BETTER this is than the Roomba I just bought this past May. Not only does it clean 100% better, but it also is soooooo much quieter. I don’t even have to adjust the volume on the TV while it’s running. If you have pets and don’t want to mop your floors every day, this will make your life A LOT easier!!!! The only downside is that it’s bagless, but since I don’t have to buy bags, is it really that bad of a downside? My floors are finally clean!!! No more dog fur and muddy paw prints. It has no problems finding the base, the suction is very powerful, and the overall design is very thoughtful. I’m thrilled with how well it works! Update: so, I learned that I have to run this twice a day to keep my floors clean. I also learned that it’s not very good at cleaning up larger (yet small) things like dog food kibble. Those things get stuck and make the worst noise imaginable. Still, it’s a solid machine because even the Roomba struggles with kibble. However, the Roomba doesn’t make so much noise when the pieces get stuck. It’s minor really, but annoying at the same time — especially when I runs twice a day every day.
Jason BurksReviewed in the United States on October 28, 2024
Play Video Our main level is all tile and about 2k sqft. The unit vacuums and mops daily and I can honestly say the floors look amazing and feel clean on your bare feet. It is expensive, but the time it frees up for me was worth it. Only drawback is the clean water tank is too small. I have to fill it every other day. But it takes 2-3 minutes so it isn’t a huge hassle. But I would for sure love to see them upgrade it in the future.
Jay BrownReviewed in the United States on December 11, 2024
My husband loves it !! very easy setup. Works wonderful, the cleaning abilities with low noise level, suction good, returns to charge. Love the design, don't have to change the water ASAP. This was value for your money ( if you can catch a sale) Completely no touch, that part I love !!. Original box is 34 lbs ! You will enjoy , great Christmas present to yourself.
Jeff BReviewed in the United States on December 27, 2024
This is our second robot vacuum and we are very happy with its performance. It is not as fast as our previous (Samsung) but does a far more thourogh job getting into all the nooks and crannies. The first time we hade it clean the whole house, it had to empty itself 3 times, so we knew the old one was not doing its job. The mapping technology is great, and I like being able to tell it to go clean or mop a given room or rooms.
Seth RetigReviewed in the United States on January 14, 2025
I had high hopes for this machine, despite seeing some negative reviews, which I mostly attributed to user errors. Unfortunately, my own experience has been disappointing. Let's start with the vacuuming and mopping. I have a 4,000-square-foot hardwood home with no carpets, except for door mats. When I tried to have the machine clean the entire house and mop, it never completed the task. With two short-haired cats that shed a bit, I didn't expect major issues with pet hair, and indeed, it managed to avoid that. However, it did a terrible job picking up other debris. The cleaning pattern seemed erratic, and even after it finished a room, debris was still left behind. It also mopped the floor, but you'd never know, all it does it pull a pad and there was little to no cleaning solution on the floor, so you'd never know it mopped. We then set a schedule for it to clean a couple of rooms a day. This worked for about two days, and then it just stopped. The machine would leave its base, vacuum a small area, then return to the base without following the set route or completing the cleaning. Rather than calling customer support and dealing with resets and troubleshooting, I decided to return it. For $1,000, it should last longer than the Amazon return period, so back in the box it went. Let it be someone else's problem.
Leslie J HReviewed in the United States on December 19, 2024
I love everything about this robot! We have a dog that sheds A LOT so I schedule this robot to vacuum everyday at 5am for the common areas. For the last 3 weeks since I got this, we have NO MORE dog hair everywhere. I also manually run it to do the mopping every other day and the bedrooms (vacuum) before the mop runs when they need it. You do need to wait 8 hours after a mop run before you do any vacuum runs. I had another brand back in the early 2000's and had to clean the robot itself daily - this one DOES NOT need intense work like that. The self-empty bins are great (but with our dog hair load, I empty the vacuum bin once every few days - super easy and no dirty hands! I have only cleaned the robot itself once so far. The only wish is that we could schedule multiple runs on the same day at different times (e.g., to vacuum the bedrooms on M-W-F in the daytime, and to schedule mop runs after the vacuum runs on the same day for various areas)
Katherine hillReviewed in Canada on June 2, 2023
We have a dog and people with long hair this works wonderfully
Raul Envila FisherReviewed in Mexico on November 22, 2022
Funciona perfecto. La app no esta liberada para México un poco decepcionante el no poder usarla a distancia.
Fatema Al amriReviewed in Saudi Arabia on June 14, 2022
من افضل روبوتات المكانس وسعر لا يقارن وريحتني وساعدتني في تنظيف المنزل لكن مشكلتها الوحيده ان تطبيقها على الجوال لا يعمل في بلدي فاشغلها يدويا واتابعها
SHReviewed in the United Arab Emirates on January 5, 2022
Can't use it
Leo Jair VázquezReviewed in Mexico on June 25, 2023
Independiente, inteligente, no se cae, rodea con delicadeza y vuelve una y otra vez hasta que se acaba la batería para descargar toda la basura