This is a complete dental procedure, easy to use & like the idea of brushing & cleaning all in one operation. Noise level at a minimum, water pressure great. The design is nice & compact, doesn’t take up a big space.

I bought the Sonic 2.0 as a replacement for my first Sonic in August 2024 when the the water flosser on my first machine stopped working. The brush worked fine-- but the flosser simply stopped functioning-- dead. No connection. I shrugged thinking this was a fluke and spent the $199 to replace it. Four months later the same exact thing happened again. The brush works fine. The water flosser is dead. No connection. No power. I emailed customer service and within 24 hours they responded with instructions on how to restart the flosser. The instructions were clear, the tone was sympathetic and supportive and it worked like a charm. They suggested I get a surge protector in the bathroom. So this may have been the issue. I wish all companies were as responsive and helpful and provided such great service. No complaints here. The product now works perfectly and I am very satisfied with the product. .

My dentist is always surprised when I tell her I don't floss and I believe it is because I use this toothbrush and flosser. The pulsing flossing action really gets all the rest of the stuff out that gets stuck in between my teeth and massages my gums at the same time. My teeth feel clean longer after a professional dental cleaning and my gums look healthier than they did prior to using this combo. I have had mine for about two years and it held up well. I did not have any issues like some of the other reviews posted here. My kitten thought the water line was a fun chew toy so I did have to get a new one, but that has nothing to do with the machine, and everything my kitten. Would and have bought again. Highly recommend. Could be a little less pricey, but worth it.

I love the idea of a two-in-one device that brushes and flosses my teeth. I really wanted to like this product and it works well, but I found it too messy to use and ended up returning it and getting something else. The electric toothbrush works great! A couple of decades ago I had an electric toothbrush but it must have been super cheap and it just didn't seem to work well... or maybe it was user error, so I've stuck with manual brushing. Using this device I don't know why I didn't try an electric one again sooner. My teeth certainly feel cleaner and for longer too. The waterflossing works really well and I really like the dial that changes the pressure levels. I dislike that it's corded. I was constantly spraying water everywhere adjusting the brush in my mouth as I was trying to floss. The cord gets in the way and it was really frustrating. Sadly, I ended up returning it and got separate devices. The newer waterflosser I got is wireless. The waterpik is better though. I just wish they had a wireless option.

My teeth have never felt so clean, and my dentist said my gums have done a miraculous recovery with this toothbrush/water pick. I have talked several people and applying this because I’m so passionate about it. It did stop working after two years and I called customer service. They have a three-year warranty and their customer care was so good. They sent me a brand new one. The only problem is the time (3days only) I was waiting for this tooth brush. I realized how much I loved it and missed it.

I purchased this unit as a gift for my spouse who was having some issues with her gums. It was a recommendation from her dentist. I read the reviews and based on them purchased this one. After almost 2 months of use she is extremely pleased with how it functions. It hold an ample amount of water or mouthwash and does an excellent job that no manual toothbrush would compare. Once charged to full capacity it has an ample supply of power for more than one use. I have tested this myself and was also pleased with the results. I was impressed by how fresh and clean my mouth felt afterwards. The charger works well for the two of us and I am sure it would work for even more uses. The brush head is easily swapped out for each user. All in all we are both pleased with our choice!

I purchased a Waterpik water flosser approximately 41/2 years ago and loved it. I loved that the toothbrush and the water flosser were independent of each other, however, the battery in the toothbrush finally gave up so I decided to get another new Waterpik water flosser. After going to the Waterpik Water Flosser Website and looking at and comparing the different water flossers, I chose the Waterpik Sonic Fusion 2.0 Professional Flossing toothbrush water flosser. When it arrived at first glance, I noticed that it was much smaller than my original Waterpik Water Flosser and the water reservoir was smaller also. Next, I noticed that the toothbrush was shorter than my original Waterpik one and that the toothbrush is only independent of the water flosser if you disconnect the water line each time you brush your teeth. The water line is supposed to coil back up so you can set the toothbrush back in the charger, well it doesn't, and when you try and do it manually the water line gets all twisted up and the toothbrush falls out of the charger and the water line gets a kink in it at the end of the toothbrush and it's impossible to get it to set in the charger. Because the water line has to coil back up between the toothbrush and the base it is not all that long and can be very difficult to get it stretched long enough to brush and floss without making a mess, the easiest way I have found to use this water flosser is to disconnect the water line from the bottom of the toothbrush each time you want to brush your teeth, hook it back up to floss, and disconnect it to set it back in the charger. For the price, I'm very disappointed that I purchased this Waterpik water flosser, I'll be shopping for a new water flosser soon. I would not recommend this Waterpik water flosser unless you are an exceptional multitasker.

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I had one of these and loved it. I even rave about the product to my friends and bought one for Christmas as a gift for one of my best friends. It ended up being a mistake with plenty of consequences. The unit didn’t work, and after several attempts of investigating it once she turned it over to me, I found that the base unit and the toothbrush don’t match IDs, so the highly touted wireless connection didn’t work and would never work since they are tied to the unit’s ID. This careless mistake on the manufacturer’s side meant I was forced to take back the present and return it. I had to then personally repack it and bring it to the post office and pay $66.60 to ship it back. Amazon is only going to reimburse me for half of that, and only weeks from now. Terrible service on both Amazon’s part (I’ve always been able to get returns picked up but they don’t offer it anymore) as well as Waterpik for screwing up in the first place!

Play Video Truely believe the product is a faulty given a large number of reviewers came back here with the same issue with wireless water flossing after a few months of use. I have contacted Amazon to contact seller for warranty services or compensation, if any. Will be back to update here upon their response. Update: 24/01/2023 got a auto-reply from the system that the seller of my unit is no longer Amazon, so I am not able to ask for further support. Will face a dispute under Australian consumer law.

Play Video Hi sir, I received my order today, but after had charged 6 hours, it was not working. I pressed both Brush and floss button and not response at all. what should I do?