Had to return the first freezer. Lid issue, bent hinges and loud. Took a chance on reorder and arrived perfect. Quiet and holds temp within a couple degrees. No other damage. Love the size for home freezer. Good price. Would buy again!

Very quiet, not icy but freeslzing

Great Freezer for the price. Very quiet running. Lots of freezer storage space just what I was looking for .

Great size for the price, holds plenty of meat and frozen goods.

First off, we received next day delivery...on a Sunday. Because we have Prime delivery was free. The delivery ladies were very nice and professional. Product was in perfect condition. Not even a scratch. Love the size. It fits next to our stand up freezer. Looks very nice. This freezer works really well. Everything we put in is frozen. Didn't think there would be so much space so I guess I have to go grocery shopping. What is really nice is this freezer can also be used as a refrigerator. Highly recommend.

So far this is a highly recommended product. Works great and freezes quickly.

This unit is great for our needs. It's top-loading and holds a surprising amount of stuff. I will be investing in some sort of freezer baskets or dividers to make accessing items at the bottom a bit easier and also to organize the contents a bit more. We live in a historic (100 years old) house and learned that you have to be careful about adding new appliances to the mix. With a bit of trial and error, I found a circuit that could handle the additional power demands without tripping the breaker. There is one side of the interior that has a lot of frost build-up. I'm not sure if this is a defect in the unit or if it's the nature of this style of freezer. It's not a big deal, but takes a little maintenance so it doesn't build up too far. Overall a great product and something I'm really happy to have in the house to free up some space in our main fridge/freezer.

Right after we got married (38 years ago) we bought a 7-Cu.Ft, chest freezer. We had it so long the inside of the top fell out. I was going to buy a new one but we didn't want to lose the frozen food in it so I did a quick fix. I cleaned all of the old fiberglass insulation out of the top, cut and glued, some high density home building foam that I had in the shop. Just to keep things frozen until I got the new freezer. That was about six months ago. Heck the old freezer was working great but I figured it was on borrowed time and the opportunity to test this 5-Cu. Ft, model popped up. (It is free but I have to claim the value as income and I'm required to post an honest, unbiased, review. I have no incentive to over-rate any product I accept. In fact I'm not allowed to communicate with the seller. This is about the smallest real freezer you can buy. It's slightly more than half of the one I'm replacing but chest freezers do create the probability of stuff on the bottom never being used. That and the fact that there's only the two of us now means we don't need to keep nearly as much food in this freezer. We do have a refrigerator-freezer combo in the kitchen. West-Bend has a pretty decent reputation and this freezer appears to be well made. ALthough I don't expect to use it as a cooler, instead of, a freezer it does have that capability as long as it's in a climate controlled location. It is garage ready when used as a freezer. Installation was simple and straightforward. Everything looks, feels, and sounds, solidly made. Once I plugged it in I could hear the very faint sound of the compressor. Now that it has been running awhile I don't hear anything. I noticed the sides getting cold almost immediately. I can't say how long it took to reach the freezing temperature but it wasn't long. Being partially full of frozen food sped things up I'm sure. There's a nice control with indicator lights on the front. It tells you when it has power and when the compressor is running. When set on high the compressor runs continuously. The one thing that would make this freezer better is having some storage baskets for the deep side. It would make it easier to access the bottom if you could take out a couple of trays to access it. If I can find the correct size I'll be ordering some. so far I'm very well pleased and the price is in the same range as comparable freezers at all of the places that sell appliances.