Edited (10/22/19) and placed on top so others can see what has occurred since making the statements below~ Shortly after returning the robovac that was not working as intended the company made contact with me (they are very serious on having happy clients). They offered me a new robovac of the same model which I told them I had already returned and received a refund for. They stated they understood this yet would still like to send my a new one which I accepted after a few exchanged emails. This company went above and beyond much the same way I run my business. I learned a long time ago if your clients are not happy you can put your company at risk of failure. Now I don't know if they just sent my out a unit with a new battery or if there have been upgrades to said unit yet I will say this new one works like a charm. The only two issues I have every had since running this for about 3 weeks is it get stuck in two areas of my home however that is not of any fault or flaw to said unit. The areas are just that kind of area; one of the areas I simple moved the two throw rugs closer together and the unit stopped getting caught in the toe kick of the cabinet, the other is under a hide-a-bed when it is in use by getting caught on the loop leg whereas the unit get in a kind of see-saw predicament (this area I will be placing tape around the leg as a bumper so it will no longer be able to breach the area. Even with these two things being of no error to their manufacturing they had a suggestion that has worked for other (I was not interested in said suggestion because it seemed a bit ackward to me) and also sent my out a new brush for all the communication I have offered (they stated it helps them to make a better unit when they know what to look for) All in all I am very please with the unit; it runs strong and does what it is intended for. Great company to work with. (original comments) As an overall cleaning unit it did a fine job for it's price. It got the bulk of the dust and what nots off the carpet and floors of our home + family room in one 90 minute pass on it maiden voyage. It amazed me how much debris where on the floors for the first few mission of capture and destroy and such become less as time went on. I had it set so that it would go on after we left for work and the house always looked vacuum when we returned. I will forewarn anyone who purchased any of these type units that you must clean the brushes daily for about the first week, after that it was about about every few days for me yet I have long hair and a cat. Also the catch bin must be emptied daily (at least that was true for me) as well as a good cleaning of the filter in the catch bin to achieve maximum cleaning power. Because I already knew this it was not an issue for me. I was off work and heard the unit start and run for about 15 or so minuted then I no longer heard it so I got up to see if it got caught (which it had done on two occasions) or just at the back of the house. Nope, it had returned to it's base to recharge which under normal use should not of happened for 90 or so minuted. I thought perhaps my cat may of pushed it off it's charger so I charged up to a full charge and set it free again. Once again it ran for a short time then returned to it's base. I know from owning many battery operated tools that this is a sure sign of a worn out battery. Instead of opening the battery compartment to check the date on the battery (some battery tools are in the warehouse for long periods of time which means you get a worn out battery to start with) I decided for a new tool that this is unacceptable and returned said item. I will be looking at other brands to see if this is an issue before purchasing another. If it was not for the battery issue and the fact that the remote only worked when I was in the same room as the unit I would of been fully satisfied with the product and kept it even though the remote was limited. Again, this may of been a battery issue as the box came with batteries for the remote as well. Nice cleaning unit providing it stays charged.

Upgraded our Eufy G40+ to the Omni C20 at the Black Friday discounted price - OUTSTANDING. I've wanted an "active" robot mop for years (vs the G40+ which was just a pad that the unit wet, kinda like a swiffer), and this one is just the ticket: * it is a steal at that price. I was debating it vs the X10 and have zero regrets going with the C20. Time will tell reliability etc, but customer service with Eufy in the past has been good. *Lidar is on the front vs top - mapping and navigation are excellent *it is slightly louder running than the G40 it replaces, but when it "empties" at the base station it is quieter (emptying thr vac is still loud, but it is less loud, and only a few seconds). "Mop washing" is about the same as a dishwasher or washing machine and only lasts a couple of minutes. The fan to dry the mop is not loud at all. *fits under our sofa easily *Cleaning comb works GREAT on our dog's long hair - some hair at the bearings end but very little on the roller itself. *base station is smaller then other mop vacs (that's good for us as we have limited space) *The filthy water coming out of the dirty tank makes it clear it's mopping well! *mop pads are dried with cool air. Some may not like that, but we're not bothered (no different than using a manual mop). It's not particularly loud. *obstacle avoidance is fine for us - it's not bumping furniture and has rolled around any large pieces in the floor. *it is doing astonishingly well for us on edges and in corners - much better than it's predecessor. *suction is crazy good. We usually run a vacuum on max, but I can run this on the lowest setting and still get a better clean than previous models we've had. Even with our hairy dogs and all the mess they track in and leave behind this thing got all the dirt and leaves other vacs have left behind. Very very happy with it after a week of heavy use - it's pretty good value at its regular price, but on sale this Black Friday week it's ridiculous value!

The Eufy Robot Vacuum Omni C20 is a game-changer! This all-in-one station handles everything from auto emptying to mop drying, making maintenance a breeze. The slim design, it effortlessly cleans tight spaces like under desks and beds. The powerful suction, rolling brush, and side brush tackle dirt, crumbs, and pet hair with ease. The mop technology pressure remove tough stains efficiently. This hands-free system makes home cleaning effortless and highly efficient. Changing speed was impressive fast, it was able to clean after 10 minutes charge. Connect wifi to robot super easy with the app. highly recommend it!

Update, May 15, 2024: Today the new battery lasted 100 minutes. Update, May 8, 2024: I sent an email to the manufacturer explaining the battery situation and they sent me a new battery under warranty. Very poor manual because of very small illustrations which are not the same as on the robot, plus does not explain how to delete a setting. A fairly good robot though, cleans well but tends to remain in larger rooms, it starts in the living room of 1,500 sq.' apartment, manages to find the bedroom, but once it exits the bedroom it does not go back to finish the bedroom and washroom. My fix for this is to put it in the bedroom and close the door and let it run until it finishes the bedroom, then take it to the living room. It does not clean near the charging station. Very quiet, bumps very gently. When it is working beside you, you can still hold a conversation. It is very easy to clean the waste bin, roller, wheels and filter. I clean it and wipe off the machine each time I use it, which is twice a month. I find this vacuum very easy to use and clean. It usually runs for about 1.5 hours, then recharges. For $200.00 Canadian it is an okay value. It does not have the headaches and problems associated with programming using cell phones. I understand why manufacturers went that route, but it isn't good. TIPS: do one room at a time. The reason is that the robot learns the room and wastes less time learning multiple rooms. Give it plenty of time to fully recharge between uses. CLEAN IT, CLEAN IT, CLEAN IT after each use - remember to do the wheels, they pop out so easily.

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My wife wanted something to make it easier to clean under the bed. We bought the 11S Max based on positive reviews and it has lived up to those reviews. It is very basic but it does the job. No mapping of the house, no self emptying feature, no app. All we do is put it into a bedroom, close the door and let it do its thing and judging by the amount of stuff it sucks up, it does it very well. The random motion , as opposed to straight lines, means that it might go over the same area more than once and in different directions. This gives better cleaning. When the battery gets low it will return to the base charger as long as the signal from the base is not blocked by e.g. walls. Out of curiosity I set it going on our upper level and was impressed that it did not fall down the stairs. It gets a little way over, the sensors register that and the machine then backs up. Emptying the collector is easy but removing fluff and hairs from the roller is a bit of a pain. The tool provided helps but even so it is not easy. We considered return the 11S for an L60 with self emptying but that only works with an app and my wife did not want to bother with that. For now. But, the thought of a more powerful machine machine that maps the whole house may eventually be too tempting to resist.

I got this after seeing the robot vac wars on GoCleanCo's IG highlight, this was one of the top rated vacuums at this price point. It's simple enough to set up and seems to collect dirt decently. I schedule it to do a sweep of my apartment at noon every day and it's smart enough to run on schedule and return to it's charging spot when it's low battery. You definitely need to do a proper vacuum and mop once a week, but I like the mindless maintenance that this provides for me on a daily basis.